Best Hotels in Banos de Elguea

Please note this is not sanctuary, on trip.com you think you are booking sanctuary, but it is the normal grand memories. Other than that it's nice, nice staff and the food was pretty good. Would recommend just pay attention to the name, this is wrong at trip.com, you book the normal grand memories.

hotel is using pictures of swimming pool, which they do not have. it belongs to other hotel and if you want to use it, than need to pay extra 35 usd/day per person. Breakfast choice was fine, room clean and with working AC, but...located between 3 night clubs/disco. that means loud music every day between 9pm and 4 am. Even strongest clubbing lovers were tired. breakfast and check in has place in other hotel. in general, I do not recommend.

May 17th - 31st This was my 8th time staying here I believe and it certainly did not disappoint. The WIFI internet was decent and available all around the resort! The food was good and acceptable. Ice cream and desserts were the best. The hamburgers were a pleasant surprise with their local condiments! The late night sports bar and grill was the place to be. Air conditioned room with sports tv, pool tables, drinks, and a grill. As long as one visits Varadero to have fun, nobody will be disappointed. It's a utopia, that's all there is to it! Please upgrade and renovate the bathrooms! Tips: - Bring your own toilet paper, candy, sauces, condiments, foaming hand soap, bathtub and shower cleanser, scrub pads, soap bars, razors, shaving foam, - Take a visit to the International bank downtown Varadero to exchange CDN or US dollars into Pesos. Easier to spend with tipping and local restaurants with Pesos. Both have both currencies just in case. - Repeat guests: ask for an extension in your room past check-out time if you need. It should be free if you are a repeat guest.

It was a different experience, I always travel with my family but this time I decided to go to rest and be alone with my partner, which was a bit difficult for me due to different episodes I had at the hotel. As for the service of the waitresses and shop assistants, it is very good, they really make an effort to talk to the clients and make them feel like family, the cleaning is quite good, but I must say that in terms of the food it leaves a lot to be desired, most of the Cold times, without dressings to season salads or vegetables, hot juices and without sugar, there was not a day when there was butter, mayonnaise, or any other sauce to accompany food or breakfast. There is no small oven to heat a toast or a piece of bread, the lousy presentation, if I am honest there was not a day that we ate well and that is mainly due to the little management by the managers, the rather superficial supervision and the justification with all the problems that there are right now in Cuba. Serving a hot dish or a cold juice goes beyond the scarcity that there may be. The towel service for the pool practically does not work, we were waiting all day to be able to get the towels and be able to bathe, when we complained the towels appeared immediately, Unfortunately they tend to justify what was wrong with all the economic problems that exist and that we all know. You pay for a 4-star hotel and receive 2-star service to a great extent.

Excellent service and friendly and helpful staff. Prompt service with any small items and rooms were cleaned to my satisfaction.. the food was great and i will comebagain and highly recommend this resort. This is a greatbresort for adult only.

Good resort, clean and modern. Theres restaurants, bars, small shops, pools and its on the beach. The rooms are modern, clean and big. A bus is available for free to go to Varadero city on a daily basis, multiple times. The people are approachable and helpful, very lovely people. The food is diverse, meat and veggies. Tasty vegetables and fruits.

The customer service is very good, a lot of attention, the food is excellent, the hygiene of the place is very, very good and given the circumstances with the Covid excellent they have hand sanitizer in all the places the protection of the excellent employees, we had to be with 😷 all the time inside the hotel except at the pool and on the beach and at the time of being at the bar making orders as in the buffet, the workers were the ones who put whatever you wanted to eat on the plates so as not to have any contact with the Food, very good experience with everything and excellent specialty restaurants. We had a very good experience and even more so with the situation we are going through. Thanks to all the hotel workers for these good days we spent

Ctrip has set up a Be Live all-inclusive hotel, with daily buffets and a wide variety. In addition to the buffet, you can also order dinner at the Mediterranean restaurant, but book in advance. In addition to three meals, there are cafes, beach bars, and free drinks and snacks at the poolside bar. The hotel has a gym, massage room, swimming pool and its own exclusive beach.

My experience with the reservation of this hotel has been horrible, since I reserved a type of standard room and when I arrived at the hotel reception, they assigned me the room in the economic section that is located two blocks from the facilities of the Starfish Cuatro Palmas hotel. They are like accommodations apart from the main hotel, disappointing, at the hotel in Cuba they tell me that on trip.com where I made the reservation, they are not very explicit when making the reservation, they do not give you all the details, the The door of the room that leads to the balcony, had problems closing, we had to move almost two streets to go to the hotel, where the restaurant, pool and other services were, the experience was horrible