Jonathan
November 12, 2023
Let us check in early, which was nice. Signed paperwork and paid $150 cash deposit which was kind of odd but after that we got a yellow slip that they said we needed to return in order to get deposit back at check out. Gave us the room keys and when we went to the room somebody was already in it. Proceeded to go back to front desk and get another room. Got to the second room and someone was already in that one as well. Finally got a room that wasn't already occupied. Upon leaving at about 5:30 next morning, we walk to front desk to check out and hand them the yellow slip to get our deposit back. they check the room and everything is good. After searching for our deposit for 10 minutes the guy says he can't find it in the drawer. He told us there was a number we could call to talk to somebody but a manager wouldn't be in til 7. We said we weren't calling anyone and we wanted our money back immediately. Finally after someone from the hotel next door comes over and some back and forth, we get our money back. Delayed our travel time over an hour for an 8 hr drive bank home we had. I highly DO NOT recommend this place! Worst experience I've ever had staying at a hotel. Shady shady place