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5 star

Bulgari Hotel Beijing
4.8/5941 Reviews

Bulgari Hotel Beijing

Yansha Commercial Area Beijing|1.8km from SU SU

Latest booking 22 hrs ago

All the deductions were given to the housekeeping department. On the second night, they forgot to put slippers on the bed, there was no hand cream, and the bathtub cushions in the bathroom were taken away and no new ones were put. I called the housekeeping phone for a long time but no one answered and no one called back. I had to contact the housekeeper to make up for it. The explanation given was that we came back during the night turndown, and the things that were not put were not put in order to not disturb us again. Regardless of the fact that we didn't come back until after 9 o'clock in the evening, this reason felt like blaming the guests for not going back to the room and disrupting the work rhythm of the housekeeping department. Forgotten is forgotten, and if the work details are not in place, just apologize and correct it. Why are there so many lame excuses? Since you claim that the Bulgari brand is not ordinary, don't make mistakes in details and refuse to admit it. It's just like the style of a fast hotel, lowering your own value. The housekeeper specifically told me that the night gift for the third night was a toiletries set specially prepared by her, and she hoped we liked it. Guess what, when I came back at night, I found that the housekeeping department forgot to put it again! The housekeeper's hard work was thrown into the wind by his colleagues~ Oh yes, I went to the bar for a drink on the first night of my stay. From finding a seat to sitting down, no waiter showed up. The bartender watched us sit down without saying hello until I went to the counter to ask for the wine list. Finally, the waiter showed up. When I wanted to add more wine later, I still couldn't find anyone. I waved to the bartender, and both of them were busy greeting a female guest who ordered a glass of red wine at the bar. Even when they looked at each other in the heated conversation, they chose to ignore me. Who knows what the reason is? Good reviews are given to the housekeeper Kiki and the front office department. They are very attentive and careful. Whether it is the preparation of gifts or the timeliness of replies, there is nothing to say 👍Every time I pass by the front desk, they greet seriously, which is worthy of the hotel's facade.

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Explore Guest Reviews of Hotels in Beijing

Searching for hotels near SU SU? Compare room rates and reviews to find your ideal stay.
Zsmart Zhishang Hotel (Beijing Sanyuanqiao Guozhan Shop)
3.8/546 Reviews
China International Exhibition Center Area
The room is relatively mini, how to say Beijing is a lot of money
Grand Skylight Hotel Royal Beijing
4.6/5950 Reviews
China International Exhibition Center Area
The room is well-equipped and the girl at the front desk has very good and attentive service, especially Comrade Chen Jialei at the front desk. The service is enthusiastic and attentive. I am very satisfied with the service and the price-performance ratio is very good!
Hi Inn (Beijing guozhan)
4.5/5259 Reviews
China International Exhibition Center Area
Facilities: Although the sparrow is small and complete, the basic living facilities are still relatively complete Hygiene: Hygiene is not bad, cleaning is also very timely Environment: The overall environment is average, in the old community courtyard Service: The service attitude is very friendly, the guy at the front desk is very good, and the good service attitude makes up for other aspects of the flaws The overall price/performance ratio is still very high for this price and condition
Wanting Hotel (Beijing International Exhibition Center Zuojiazhuang)
4.2/526 Reviews
China International Exhibition Center Area
Facilities: Newly renovated, new hotel equipment! Hygiene: very clean Environment: The surrounding transportation is very convenient Service: The service attitude is very good and the front desk is very responsible!
Jinjiang Inn (Beijing Sanyuanqiao Yansha International Exhibition Center Hotel)
4.4/5287 Reviews
China International Exhibition Center Area
This room may not be near a subway station, so the price is quite affordable. But the transportation is still very convenient. It’s not troublesome to take a taxi or walk for more than ten minutes to catch the subway. The hotel room is very clean The food delivery robot is a cute little robot It’s a good hotel to experience when visiting Beijing.
Ji hotel (Sanyuan Xiqiao store, Beijing International Exhibition)
4.8/5604 Reviews
China International Exhibition Center Area
The hotel is very convenient for transportation. It is close to Sanyuan Bridge and Line 17. The rooms are comfortable and clean. The price is very high. It is suitable for young people. The design is quite satisfactory. But the network of a suitable hotel for one person is also very fast. The most important thing is that the service is too good. The service staff are very kind and responsive. Takeaway can be delivered to the room. I asked where to buy cold medicine nearby. The front desk lady took the initiative to take me a thermometer. When I went out, the front desk also warmly provided warm mineral water. Thank you very much

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