Homewood Suites by Hilton Belmont

Very luxurious hotel and modern and clean. Strong AC in the hallways, the outside patio is nice for relaxing. Breakfast is a buffet with a wide variety but mediocre quality. Overall, it's still a great stay but probably way too expensive.

Unexpectedly dirty overall...lack of attention to detail. No dish soap...only given a single pack of dishwasher detergent. Had to ask for another pack each day. We got stuck on the pool level in the rain because the door sensor wasn't working properly. Front desk seemed very aware of it and didn't seem overly concerned. Overall lack of expected service for the price. Not impressed.

Not what I expected for the price, or for a "Hilton". I've been in cleaner Motel 6 ...I've had better service in Best Western. I'm simply disappointed for the price point.

The bed was comfortable and the room was very nice. However, there was no dinner service and no nearby attractions. Other than that, everything else was very good.

My stay here was great it had a very clean environment and very accessable to the freeways. Overall loved the stay!

Wonderful hotel, I celebrated my bday. I will return, my family and friends already heard from me how nice is to stay at the Hilton in Belmont, I am definitely returning.

There was not enough towels for my family and I. I had to call for towels 2x. Also there was no blankets for my kids bed which I also called for. I also found a moldy plate of food in one of the cabinets. The provided body wash was also empty.

The room we stayed in was adequate; however, there were flaws during our stay: (1) a big stain in the carpet in the living area; (2) the bathroom smelled like dog urine -- faint, but it was present (this after waiting a while to get our room ready); (3) breakfast is underwhelming for a Hilton suite. In the hotels I've stayed at, from 2 stars to 5 stars, they provided eggs and another protein (i.e., bacon, sausage links, etc.) Not here. It was only scrambled eggs and overcooked and dry for 4 straight days. Not sure if not serving a second protein is a cost-cutting measure, but at least learn how to cook eggs properly. Most of the staff were nice, from the maintenance guy to the cleaners. Unfortunately, the front desk woman, when we arrived, could use a little more customer service training and attitude improvement. Travelling with kids is not easy especially when they are young. When your room is not available around check-in time, it's frustrating but I understand it happens. The problem with the front desk is she did a poor job conveying the info about when our room will be available. "I don't know what to tell you" is never an acceptable response especially after she already gave an arbitrarily selected time range to wait. I know she hates her job and is just going through the motions and doing the bare minimum but if you're going to be the front-facing staff for the hotel -- DO BETTER!