Bonnyrigg Hotels with Airport pickup service

This is the most fabulous place & setting for a couple of nights stay, sadly let down by staff & services. It doesn’t surprise me to see what others have reviewed. This place clearly has been & could be so much more. I’ve no doubt the pandemic has hit them hard & they are struggling to recruit enough of the correct staff. The positives: Lovely historic setting & ambience. On site Spa & Falconry. Lovely airy clean rooms. Food ok to good. Plenty of parking. Breakfast included. The negatives: Poor staffing & services. Some staff just try too hard with ‘Amazing’ & Fantastic’ in their vocabulary constantly. Probably to appease the American market. The Orangery restaurant is very poorly run. Staff do their best, albeit could work with a little more haste, they just can’t cope. Similar excuses about booked tables that are never taken! Staff are generally un-knowledgable about services & timings & things were always going wrong. We laughed most of it off & just called it Fawty Towers, what’s next? :) They could do so much more with the veranda, the bar & Orangery. Bare in mind you are out in the country & taxis can be limited & costly. To summarise - we would stay again for the right price, probably out of the Festival season. Keep doing your best guys & gals but owners beware, you need to manage this place so much better

I am very fortunate to choose to stay here in the end, I had previously wanted to change to a hotel in the city center. The facilities of this old castle hotel are very in place. In 2008, an elevator was added so that the pain of carrying boxes to climb the building was avoided. Breakfast is very generous, in fact it is enough to eat only the buffet on its dining table. Ordered its traditional English breakfast on the first day and couldn't eat a lot of it. The room was large, the bathroom and bedroom were heated and it was very hot. Before going to bed, they had to be closed. The hotel staff are very welcoming and the service is in place. Finally, I have to say that their desserts are delicious, so try them!

The room is good, with a view at the door, which is the characteristic of the castle hotel. The service is good, the room is clean, and the space is large. The interior decoration of the room is very classic and very atmospheric.

I am shocked to see the hotel with a 4-star rating on here. Everything about our experience was brilliant. We visited the hotel towards the end of March for a friends wedding. The venue itself is absolutely stunning, the drive in, the main reception building, the function room. A really special place to tie the knot. I think I can speak for most of the wedding party in saying the service was absolutely brilliant. All the staff were so attentive and really went above and beyond in catering to everybody’s needs. A special mention to Sofie and Johanna who were tending the bar. They really outdid themselves, professional and extremely pleasant throughout. I can’t imagine how hard it must be dealing with so many merry party goes but they did it with a smile and really went the extra mile and helped to make it a really great day. But thank you to everyone at the Dalmahoy, it was an amazing day.

Stayed her for three nights October 2022 with the Scotland Rugby League team prior to the Rugby League World Cup. What a great find this hotel was. Spotlessly clean and so very comfortable. Bedrooms roomy and the beds as comfortable as you can get. The food was excellent, and they catered for our every need. The breakfasts were amazing and the service was beyond reproach . Special shout out to our servers Chez, Shannon and the boss Karen. Could not have been better. A massive thank you and a great start to our World Rugby League Cup campaign . Defo use this hotel again.

Stayed here for the close proximity to the airport (10 min walk) and my work location in the Gogarburn area, and though I was only there for 12 hours it was flawless from start to finish. A big thank you to Chelsea Rose and Klaudia on the front desk team who took care of my pre-arrival queries and were kind enough to upgrade me to one of their refurbished Queen Deluxe rooms. Check-in / Check-out was swift. The room itself was a very good size, comfortable bed, large wall mounted TV, was clean and bright. It came with a generous size fridge and a nespresso coffee machine. Breakfast was good, and some colleagues who ordered room service at dinner time gave the food top marks, whilst others who had stayed longer also spoke highly of the health club facilites. Can’t wait to stay here again on my next trip!

We were soles tired right off the plane after figuring out that I had no license and could not get my rental car :( I took it well pouted and walked away. We took the Tram to St Andrew's Square. We needed to be in The border lands in Peebles. We stopped at the Edinburgh Grand. The men at the desk couldn't have been nicer! They called a taxi service not once but twice! They held our bags and said that their was a bar upstairs we could wait at with a wonderful and sweet cocktail waitress and relax. They came and got us when he arrived. Carried our bags to the taxi for us. We will tell this story many times in the future and we will thing of them all fondly.

This weekend we spent a couple of days in Edinburgh and used this location courtesy of our daughter and her partner. The location is ideal for moving around Edinburgh and enjoying the various sites etc. The room was in good order, however the cleaners had not checked the pull down bed which was disgusting however, this was quickly rectified and we got offered a free breakfast as compensation. Point to note, don't think the room you have booked has the ideal views as shown on the web-site as we were on the third floor looking on to an internal roof! Breakfast was ok, staff were attentive and although they got our order completely wrong it was again quickly rectified. Worth a stay, however can be pricey for what it is!

Hotel was clean and Quiet.Reception staff friendly and helpful Easy access to city via buses. Sea food restaurants nearby. Hotels breakfast was good except scrambled egg not to my taste.(Dry) Toilet in the room no toilet brush. Bar did not have bloody Mary.Was a bit disappointing.! The hotel staff especially Madina and Lucas went beyond to help and give good advice for first time visitors. Worth trying Holiday Inbn Express Edinborough.

A lovely hotel with great service. Was there over the Christmas holidays, the hotel staff was kind to tell us possible restaurants that are open during that time. The room was clean and spacious. The location was near several supermarkets and restaurants. It was nearer to the castle area but it is quite a nice walk to the main shopping area and Scott monument.