Hotels near Hoyt Lake, Buffalo

The highlight of this hotel is the incredible staff including the front desk, valets, restaurant staff, and room attendants. Exceptional customer service on all fronts and very welcoming. Love the new decor and the historical pictures of Buffalo throughout the hotel. The lobby decor is beautiful and provides a wonderful relaxing atmosphere. My only complaint is that I thought breakfast was pricy at $25. The dinner menu at the restaurant is reasonably priced and totally enjoyed dinner and dessert. I also loved the warm decor of the room.

Hotel was under renovations at the time so I'll give them that. But rooms were dirty, smelled, and didn't seem sanitized. Tried to mask the smell with baby powder smells throughout hallways. No pool. Had a conference room that was convenient but nothing fancy about it. Beds were quite uncomfortable. Nicest thing about hotel was the bar attached that had a good menu and alcohol selection; and you could walk to Denny's and walk to the Speedway for snacks.

Spent two days here- the room was huge and comes with fridge and microwave. The hotel itself and room was extremely clean. My family and I enjoyed the time we spent here.

Our flight was canceled and needed a place to stay as soon as possible. The only available place was this hotel. My booking was through hotels.com where the rating was good, and I hoped for an early check-in. When I called the hotel to request early check-in, the clerk was very rude and abrupt. On the day of arrival, I arrived early and to my surprise they had early check-in. There was a gentleman at the desk and he was very friendly and helpful. We were put on the second floor and there is no elevator. I found the hotel dirty and the breakfast was below expectations. In addition to yogurt, there are diluted juices, and coffee with no cream just powdered creamer. There was a gray color to the sausage and a slimy texture to the eggs. There is a strong smell throughout the hotel and dirty floors in the hallways. Upon entering the room, we found the wallpaper peeling, there were no blackout curtains, the bathtub was old, the curtains were dirty, and the blow dryer was dirty as well. A decent bed was provided - no bugs were found. It was 11 pm at night and there were people running and screaming in the hallway. Also the walls are thin and the people next door were also having loud ”relations” and banging the walls.

The friends we went with were particularly convenient from the airport. It was good to take a taxi directly. Then the front desk service was very warm. We stayed at so many hotels and felt that the price/performance ratio in this hotel was still very high.

I am sure that, at some point, this hotel was first class. Unfortunately, it appears that something has allowed them to lose sight of the small things that make the difference between what they WERE, and what they ARE. First impressions were very good: historic architecture, classy music in the lobby and elevator, very helpful front desk. But then, then the shine started to fade. It took over an hour to get ice delivered to the room. The “smart shower” did not work and we needed to move to a room with a working shower. 75% of the menu items that we ordered at restaurant were different than, as described on the menu. The public hot springs area (just outside our window) was filled with people playing load music until after 11PM. (Even though they have a sign stating no music allowed.) It is too bad that skimping on the small things shines a poor light on the employees who are trying to do the best that they can.

This Hotel was amazing, the staff was friendly and accommodating to me and my daughters for the two days we stayed in town to visit their mom and brother at oishei children’s hospital, definitely a five Star place

We stayed at The Sleep Inn Buffalo Amherst on September 14/15th (one night) 2022 in Room 514. First impression of the place pretty clean and inviting though a little dark and slightly outdated. The receptionist, Melanie, was outstanding, super friendly and followed through with all our requests. She made our stay exceptional! As far as the room - adequate. There are a few MINOR maintenance and housekeeping issues that should be addressed to make the room better: 1. The bathroom toilet paper dispenser had used up roll of paper on it with only one use remaining! It had the customary “v” fold so I know housekeeping saw it but let it fly. See photo below. 2. Speaking of “fly” there was a fly buzzing around in the room when we first entered. Very annoying. Had to swat it. 3. The bathroom light (not the shower) works but intermittently. It takes a few tries to get it to come on. Probably the switch needs replaced. 4. The bathroom door does not lock from inside. Needs slight adjustment. 5. The shower head pipe coming from the wall has a cover plate that will not stay in place and slides out from the wall and falls on the shower head. 6. At the bottom of the shower door, inside and outside, there is an ugly buildup of mold/mildew. Needs cleaned better. 7. The room has a slight mildew odor and smells like feet. Maybe it needs a good shampooing. Overall, a pleasant stay. The breakfast, on Sept 15, was much better than we expected. Plenty of everything to make for a great breakfast. The dining area employee (did not catch her name, from Cambodia) was super nice and friendly and talked to us at length and asked us how our stay was; which was overall great!