Hyatt Regency Changshu Kuncheng Lake

The new hotel still has a little smell, but it is very clean, the service is very good, the front desk guy is very nice, the room view is good, the swimming pool is also very good, but the weather is a bit cold, it would be better if the temperature is higher

The hotel is very beautiful. The sky lobby on the 37th floor has a panoramic view of the beautiful scenery of Kuncheng Lake. The breakfast is rich, each dish is very delicate and you can taste the local characteristics. We tried the hotel's buffet dinner. The Norwegian salmon was particularly amazing. It is simply too lethal for salmon lovers. The sky swimming pool on the 36th floor is also very suitable for children to play. There are foreign singers performing in the bar at night. Drinking with family, the holiday atmosphere is directly full.

Very satisfied, the hotel environment is good, the room facilities are relatively new, the hotel parking is also convenient, there are underground and ground parking. The hotel service is very good, Xiao Meng is very considerate and upgraded our room, thumbs up. The hotel breakfast is very good, and the Chinese restaurant dishes are also commendable. Worth recommending.

We decided to go on vacation at the last minute before the National Day. Mia called us in advance to confirm the relevant information and help book dinner on the day of check-in. We requested a window seat, and the restaurant met this requirement. Unfortunately, there was no sun that day and we didn't see the sunset, but the experience was very good, the scenery was very good, and the customer flow was just right. Dinner and breakfast were both very good. The buffet in the evening was changed to Southeast Asia, so we didn't eat the lamb skewers and squid skewers mentioned in the comments. The children and I were a little disappointed. The drinks and ice cream were average, but everything else was good. The lamb chops and small yellow croaker in the barbecue were excellent. The customer service had capsule coffee to enjoy. It was fun for the first time, and the coffee was very fragrant. The children took a bathtub for the first time and were very excited. The swimming pool experience was also very good, especially in the morning. Dad said that he and the children had reserved the place. Check-in and check-out were very smooth. Mia also added WeChat and could reply at any time if there were any questions. The overall service was very good and the experience was great. The weather cleared up before leaving the next day, and the view of the room was colorful. Looking forward to coming again next time~