Guest User
January 26, 2023
Five-star hotel, four-star price, three-star facilities, two-star service. After arriving at the store, I found that the listed price on Ctrip was much more expensive than the one on Ctrip. I refused to give up the price after negotiation. Finally, with the help of Ctrip customer service, I changed to a family room. The hotel is far away from the city center. There are not many people staying there. The facilities are old and the service is not enthusiastic. When I went upstairs, I found that the key card could not open the door. I was delayed for nearly an hour going back and forth to check in. After entering the room, I found that there were hairs on the child's bed. I wanted to call the front desk to complain. I wanted to go out to play and not let these trivial matters ruin my mood, but my wife tried to dissuade me. The hotel's breakfast is also very average, not even up to the standard of a general four-star hotel. The only good thing is that it is really quiet and the parking space is casual and wide.
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