I booked a room with a balcony on Ctrip for more than 600 yuan, not including breakfast, which is very low value for money! I hope the review will be helpful to friends who will book a room in the future. First of all, the air conditioner is like a tractor. When it is turned on, it is so noisy that I can't sleep. It turns out that the air conditioner and the exhaust fan have a switch, so I can only turn off the air conditioner and sleep, which is very stuffy. Second, I immediately reported the situation to the manager and wanted to change rooms. I was told that this was normal and happened in every room. Later I called the front desk and didn't answer the phone. Didn't solve the problem either. Such a disappointing service for such a price. Third, I had a lot of luggage with my children, so I asked for a luggage trolley, but I didn’t get it for a long time, and there was no waiter to help carry the luggage. The room is quite big, but the problem is the noise is so loud and the service is so bad. Not a compliment. I originally wanted to stay for two more nights and hang out with friends in Chengdu, but I was so impressed by this Holiday Inn that I went to Jiuzhaigou early the next day. Moreover, the entire hotel caters to tour groups. Originally, you had to swipe a key card to go upstairs and take the elevator, but you didn't need to. You can just sit wherever you want. Moreover, Ctrip now has a lot of fake orders and false reviews.
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