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The location is nice and is well inside the city. the room is spacious and offers plenty of space for a family. hotel staff are all nice and very hospitable, always trying help out in any way that they can. Cons: parking is not free, swimming pool is too small to even enjoy a swim. breakfast is on the shabby side (even if it is cheap, free, or expensive, quality should always be there), choices are very very limited. furnitures as well are quite old; torn out sofas, broken cookers, range hoods are very dirty a lot needs to be updated. nevertheless, the staffs welcoming smiles and helpfulness made our stay pleasant.

Poor room facilities, good location, convenient

We attended our son's wedding at the Fairmont Bab Al Bahr during the second week of March. The hotel is a beautiful resort property, with great amenities and a wonderful view of the Grand Mosque. What set this hotel apart is the superb service and care provided by the entire staff at Fairmont over the duration of our stay. With more than a hundred guests in our collective party, they managed to make everyone comfortable and well cared for. From the reception to the concierge to the wait staff in the restaurants to housekeeping, everyone was attentive and friendly. While it is always hard to remember every name - and one inevitably leaves someone out - we do want to especially recognize Fidan Aghayeva (Restaurant Manager) and her team, Cyril Anne Amorato (Assistant Sales Manager) and her team, Zahid, Jose, Rajeev, Tariq, Joshua, Raymond, Roy, Serian, and so many more. Thank you all for taking such good care of us! We will definitely recommend Fairmont Bab Al Bahr hotel to our friends and family.

Perfect view of the palace, the room itself was perfect and really comfortable, the staff are really helpful and accommodating. Would love to visit again

Not new, but clean hotel. The kitchen has everything you need. The staff is polite. Located next to the mall. You can't walk to the beach.

Service of Novotel is not stable… some times you get good service some times not… After a while out of town, I stayed in Novotel for one night again. I called for more water after check in as I knew myself I could finish 1L of water in 2 hours. When the house keeper came, he asked me for the empty bottle with which they used to fill in water before he could give me new one with water. I understand some ppl might wanna take their bottle but come on! If that’s the concern of the hotel, ask the guest for deposit for the bottle then! If anyone ever take it, deduct the money from the deposit. It is no sense to “protect the environment” while keeping your guests thirsty! And it would also rise concerns for me how these bottles are being cleaned?! Stupid!

Came back to EP after 3 years after Covid and I enjoyed my staying a lot. Staffs were helpful and friendly in general, but they were not those sweet sweet kind… just friendly, maybe some people would find them rude… Anyway, the package was super good and good value for the price. Many activities were included. Basically you could spend all day in the hotel without going out… I enjoyed their fine dinning restaurants: 1.Hakkasan-modern Asian fusion, if you like typical Chinese food, not the right one… 2.Broadway-western, American style… loved their cauliflower salad… steak was okay, maybe I ordered wrong one, should have tried the wellington… but staffs were super friendly… 3.Lebanese Terrace-somebody told me it was the best Lebanese restaurant in town, so I went have a try. It was so good… but the staffs were not friendly… 4. Vendome-the best breakfast buffet in town for me… (tried Park rotana, St Regis, Conrad, four seasons, rosewood, W hotel, Hilton… )still think it is the best one For someone who stays in the hotel like 300/365 days, this is the best hotel in abu danbi. I found it difficult for me to stay in any other hotels in Abu danbi 🥹

Staff couldn’t be bothered to direct and assist to the room. The advertised swimming pool was not available as there was going to be a party till 3am. I received no prior notification of this. It was noisy and we couldn’t sleep even though we were on the side away from the party. There were no plugs next the bathroom mirror and no mirror in the room. I couldn’t style my hair with the straightener as I wanted. The room itself was very dark. The lighting was not adequate. The breakfast was very nice. Plenty of variety. The room was also tidy and clean.

Overall the experience is good. It could have been best if they have prepared ahead of time for the buffet breakfast. It is very chaotic as they were not prepared that a lot of people will come. They could have anticipated based on the number of pax booked during those dates. As for the rooms, I liked it. Clean, you can even cook inside. We booked a once bedroom suite with city view.k

I went just to have some drinks to the club on 2nd floor it was Indian it was really nice but after I want to try some other outlets it’s really terrible I went to to the r floor it was also Indian bar but they were playing the songs as from who they gets the tips or money u can say the rest they were ignoring after I went to the 1 floor as I got told one of the staff that it’s open but after I went there they ask me for the table charge even after ask another guy he show me the table without telling me about the tables charge because it’s even doesn’t exit it make me feel that they just want to make mony there Overall it was really disgusting experience