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Love the location and services but won't rate for d cleaniness booked 2 room for 5 nights 1 of the room had cockroaches even tho asked for daily cleaning up. Another room is with seeds over the floor almost everyday which really puzzled me why even tho I asked for daily cleaning.... doubt so will be returning to the same hotel again although the location is good surrounding with food and not far from night market. Service staff polite. But cleaniness already failed.

This time I am helping my family book accommodation. The male receptionist I encountered when checking in was very friendly. The feedback from family members on the accommodation experience was also great The room is comfortable and the environment is very clean The cleaning staff I encountered were also very enthusiastic.

The equipment service is very good, is it too late to enter the room? I can only enter the room at 6 o'clock and I can't enter it after 5 o'clock? It's not that I would rather spend half an hour to find a nearby one with less than half an hour of booking.

This second stay, the front desk service is good, this time is staying in an environmentally friendly room, clean and standard, if you return to Taiwan, you will order again

The first experience was perfect. Until the staff at the counter did not confirm the room number correctly and gave the invoice randomly, Kindly call back to the hotel to inform, The series of handling attitudes are really exaggerated. 1. Find the problem and deal with it, wasting the customer's telephone rate, Hold the phone in your hand and ask other people directly, 2. The customer found a mistake and asked the customer to send it back immediately? This is the most irresponsible attitude I've ever heard ”The fault lies with the staff of the New Taipei Platinum Garden Hotel, not the customers” 3. Tell me that there is no way to go back, tell me that you have arrived at the destination, and ask for the correct address? (It would be great if outsiders can tell you which is the biggest target) 4. The fastest way to deal with invoice problems is that as long as you have done any accounting-related categories, you know that it will not cause trouble for both parties. It must be reprinted or reissued, please tear up the original invoice. 5. As soon as she said this sentence, the counter lady shut up immediately, she should have shut up long ago, ”Mishandling”, approaching questions that cannot be answered on their own, ”Leave the customer's phone number and surname first, then call the customer, the answer is correct” In the end, it was a friend who was in the same business who said that I should be kind enough to call again, (also use my mobile phone) When the male employee answers the call, does the conversation stop procrastinating? ”There are still a lot of questions” 1. ”Request Invoice Return”. Is it hello? 2. Ask us to hand it over to the guard🙄️, we are going to class temporarily, how do we know if there is a guard? 3. We are asked to wait until ”the hotel staff get the invoice”, and even the arrival time is unknown. My friend kindly said that for the sake of your hotel, we can wait until 6:30 in the afternoon. ”Sorry, later we found out that there was really no way to wait. We went to see if there were guards, and the guards would not accept them.” call again hotel He said he couldn't wait until 6:30 p.m., and the guards wouldn't accept him. 5. This request is given to the whole family, deposit (It still cannot be stored, and we don’t want to waste phone bills and time calling the hotel to tell you anything, and put it in an obvious place next to it) At noon, I saw a call from the hotel, Just a question, go to the whole family and ask New Taipei Platinum Garden Hotel is bad enough in terms of education I don't even have a word of apology, it's your hotel's mistake All non-hotel personnel mentioned above, None of them are obligated to help you, including me, Maybe some people think that I need to confirm now, At the moment, I directly stated that I would check out. I was in a hurry. I didn’t remember whether there was an invoice. I just wanted to complete the check-out as soon as possible. The counter did not confirm the room number with me, so I returned it together with the box containing the room card. The kindness I thought would only cause my own unhappiness Elapsed phone charges and time, but have to bear Sucks, never gave a bad review

I have a wonderful experience at the Loft Hotel 中和沐舍. I stay here for Quarantine 10 days. Staff are very hospitable and there for every need of mine. Mr. LEO 李秉儒 is extremely pleasant and incredibly helpful. The sevice is exceptional as well. The room is wonderful and clean. Love the bathup. Foods are delicious too! Minibar is free. Wifi is very fast. Tv screen is big. I highly recommend this hotel! 謝謝你們!

Room had smoking smell and 9th floor had a great view of the lake but the room could be cleaner. Maybe fresh paint won’t hurt and clean the moldy area in bathroom, change light bulb would be nice, missing one in bathroom, elevator was out of service so had to carry luggage to first floor. Our 5th fl room two days ago was so much newer and cleaner. Not sure what happened. Shame!

The environment is clean, the staff have good service attitude, and the breakfast is delicious. The most important thing is the view outside the window, which makes people open-minded and convenient. I will go there again next time

This time it was because my family was going to sweep the grave for a 2 days and 1 night itinerary. I didn’t expect to pass by Jin Yongquan every time. This time, I finally got a chance to stay. Although it is not a five-star hotel, but 👍🏻 (It is important to say 3 times) The CP value is super high. There are outdoor hot springs for men and women, naked hot springs, and many medicated beauty pools. If you bring children, there are slides to play. These are quite rewarding. Breakfast is the favorite of the elders of the porridge and dishes. Father-in-law I have always said that I will come again in the future because breakfast is his love. There is also a relatively simple Western style. In short, I will recommend it.

The price is very reasonable and the breakfast is delicious. It is a good choice during this epidemic period