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First impressions of the Reception and our room were very good. We had asked for a ground floor room as they dont have a lift. Everything went badly when we went for our evening meal in their restaurant. Very limited mundane choices for a 4 star hotel. My wife ordered chicken which was undercooked and red in places when delivered. We complained and it was taken away. It returned after two minutes with a message from the chef that it was OK as it had been cooked slowly at a low temperature. We did not accept this and it went back again only to reappear having been cut up and microwaved to destruction. Eventually got the attention of someone who appeared to be in a supervisory capacity to state we were very unhappy and would not be paying for the meal. The price was taken off the bill initially. We were staying there for three nights and did not have our evening meal in there again. Bar service was very poor due to lack of staff. The restaurant had the air of a poor motorway services area with lots of badly beheved children causing problems. Sadly these children and parents were in the main British. We reported our feelings about the meal to the hotel reception who were very upset for us and the matter was reported to the daily management meeting the following day. The whole meal bill was annulled and a large basket of fruit given as an apology. Breakfast in the same reataurant was very hit and miss with it being rammed full of people and the staff struggling to keep the buffet restocked. We would not recommend this hotel at all.

It's a budget hotel, so you don't expect much. You allow for the tiny room, the budget-style bed arrangement, the small bathroom etc. but the bathroom could use a touch of paint and some maintenance as there were some broken fittings etc. The room was exactly as we expected (travelling through, arrived 9pm, just wanted a quiet place with a comfy bed, and that's what we got). The big let down was breakfast. It was a sad baguette on a broken cutting board, some slices of brown bread, a few butter pats, and some cream cheese. There was zero effort put into the breakfast. With a little attention, the experience would have been 1000% improved. Reception staff were very friendly.

Great stay over this year. Good friendly welcome. Family rooms were booked were clean and spacious. Convenient place to stay over when returning from the south of france or norther italy. For us this year, it's much improved and would stay again.

Stop off on the way to Italy. Super friendly staff. Spoke English but graciously answered me in my bad french !. Hotel on a large business park with fast food plan, cinema bowling. Rooms comfortable. We had breakfast which was very good with plenty of options .good safe parking.

Booked as a group of six en route through France. Rooms were of the usual decent quality with a good shower and comfortable bed. No restaurant but there was a good all you can eat Chinese about 10 minutes up the road. Not the fault of the hotel but what left a sour taste was that two new BMW motorcycles belonging to a couple of guys on the first night of their European tour were stolen from outside the front of the hotel overnight. While the main vehicle gate to the car park was accessible only with a pass card the side entrance behind hotel reception was wide open. It's not secure parking. The signs make it clear that parking is unguarded but that doesn't make the theft of two expensive bikes any more palatable.

Just what we wanted - a clean, functional place to lay our heads. The 24 hour check-in means no worries about getting there by a certain time from the UK which is invaluable. Close to the motorway, but far enough away not to be noisy.

The B&B has been set-up really nice with one room on the ground floor and four rooms on the 1ste floor. Every room is uniquely styled but all of them are very spacious and modern design. With more then 40 sq meter you can definitly call it a suite. All the rooms have a view on the beautiful garden, in which you can have a nice and quite rest. Before arrival we booked a picknick basket which contains local products and we could have a nice picknick in the garden. Extra perks are a inside swimming pool, electrical car charging and bike rental (electric mountain bikes! to go through the champagne area) all free of charge. The breakfast is of great, you can order what you like the day before. When it is sunny outside you can have it on the terras. Anaïs is lovely host and we had good communication before we arrived about arrival time. You get an e-mail with all the access codes for the gates and your room. So if you arrive later, you can easily access the property by yourselves. If you are looking for a nice place to stay and explore the champagne area I can definitly recommend Au Clos du Lac. We only stayed for two days, but we loved to have a couple of days more. Room tip: We stayed in the brut nature room which has a nice natural theme. It is the one second from the right (with the brut prestige next to it in the corner).