I have stayed in the worst hotel in recent years, and the overall experience is not as good as the 100 Hanting...
1. Let’s talk about breakfast first. The restaurant is not in the hotel building. I walked for a few minutes along the way without any signs. I found it at the end of the road. A guy surnamed Cui asked me to swipe my room card as soon as I entered the door. There was no response after swiping the room card. He asked me my name in a daze, with a very old-fashioned attitude. I felt that I was going to eat and drink. I went there at 8.40, and the surname Cui said that the breakfast was almost over, eat it quickly. I looked around and asked her if there was nothing but porridge, and she replied decisively, there are no noodles now, okay, drink some Congee, some side dishes, and some leftover tofu are all cold, it's too uncomfortable to eat. After three minutes, a chef came out with a bowl of noodles for another customer. I was so angry that I went to ask the surnamed Cui, why do I want noodles? Other customers did, she thought for a second and said The chef was not here just now... Hehe, this woman's service attitude is really bad. You also claim that you are not a hotel, but belong to Yueda service, so you still serve with this attitude?
2. This hotel is very remote, with a radius of more than ten miles away, and there is nothing around.
3. The air conditioner can't be turned on. When the weather is more than ten degrees during the day, we can only open the windows to ventilate, sweating.
Yueda should really learn from its peers to learn service when opening a hotel. The quality of personnel is very important. Customers have no sense of experience, and the experience is very poor. Think about the future of the hotel...
Original TextTranslation provided by Google