The rooms here are not cleaned daily, which is not mentioned at check-in so when we told front desk, we were then advised. We came back late in the afternoon, at about 4, and the room was still not cleaned. House-keeping came at around 4:30 however we were getting ready for something so we asked if they could come back at a later time and they said no. So, for 3 nights, our room was not cleaned once. My husband also noted that the gym was dirty and did not appear to be cleaned in quiet some time. The equipment was not great, but useable.
The side door to enter the property, which is by far the most convenient, only works on occasion. The handle itself is visibly broken and a sign states to pull the handle upward. Every time we attempted to use the door, you had to keep putting the key in and out multiple times and hope that you catch the reader write. Other than that, somebody from inside would have to let you in. We had to bring keys to the desk to have them recoded because they just stopped working.
Finally, our room was directly across from the laundry room. One morning, I was woken up at 4 AM due to staff using the washer and dryer. The door was propped open with a chair, rather than it remaining closed like it is set up to do, so all of the sound came directly across into our room.
Overall, the place was fine but based off of everything this trip, there is plenty of competition to go to based off of the issues with this stay.