Hotels near Bilker Gartencenter GmbH, Dusseldorf

We liked as a family. Comfortble and everything is good. İf we gonna go to düsseldorph we’ll stay in novum hotel again. Thanks a lot for everything. Excellent reception personels.👍

Have stayed here for one night. The hotel was not very busy. There is lots of free parking around the hotel so dont use the garage. Room was nice and had a great view. As a Spire IHG member I got a free breakfast and free drinks and snack at the bar. Not far from the city if you are with a car. Really good value.

Top Angebot als Familie und super Frühstück! Die Kids fanden die Waffeln super!! Personal super freundlich und zuvorkommend. Gerne wieder! Die Zimmer haben die klassische Ibisgrösse. aber alles ist sauber gewesen. Meine Familie war auch sehr zufrieden.

The heating was on in the room full blast when I entered — not very eco-friendly, and hard to cool down the room using the confusing room temperature controller. Furnishings felt a bit worn and out of date. For some reason, they put a second desk in the room, positioned at an awkward angle to the bed in front of the window, taking up floor space. Nothing of any interest in the surrounding area — if I didn’t have business in the area, I wouldn’t stay here. A high point was the breakfast buffet, which was very extensive, with many choices.

I was put up at the Niu Tab for a night by my company as a company event took place nearby. So were a number of my colleagues. I quite enjoyed my short stay. Most of my colleagues liked the hotel as well. The rooms weren’t very spacious, but were clean, stylishly decorated, and equipped with TV, A/C, a safe and a hairdryer. No minibar or coffee/tea making facilities, though, which we would have liked upon our arrival as we had gotten stuck in traffic for hours and were quite thirsty. Breakfast was buffet style and was very good. Lots of choices, fresh, well-prepared food. The staff were all very friendly and helpful. One point of criticism: when we arrived at shortly after 4 p.m., only about half of our key cards had been programmed. I was one of the lucky ones who got their cards right away, but some of my colleagues had to wait for over half an hour. I call that lack of organisation, particularly since we arrived much later than planned.

Although the hotel is a bit far away from the train station (still within walking distance), the room was amazing! The price for a twin room was less than 100 euros and breakfast was also included! Love this hotel very much. Definitely will check in again. PS. NO fridge in the room. but the ice is available from the bar.

I was very satisfied. The room was cozy and very clean and the staff very nice and helpful. Internet works very well. That was a nice experience to stay there! The location is also very good, many shops and cafes nearby.

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

I stayed in this hotel for about 3 weeks, and I can say that I had a goodtime. I can say that the rooms are a bit outdated, but with great pleasure I can say that the staff is very available to requests and to offer the best solutions available. Reception staff are very courteous and professional. The restaurant staff is always available and with a smile on their faces, and ready to welcome guests. The breakfast offers a wide range of food, and the menu with dishes is varied. I conclude by saying that it was a nice stay, and I would like to compliment the staff for their professionalism.

I was charged more than the agreed price and the hotel refuses to respond to my complaint. I was in the neigborhood and called them after seeing their prices on their site. Based on their offer I went to the hotel, the check-in took a long time because of computer problems. They charged my credit card, I asked for the bill to check it but they said I would get it at check-out. When I complained the next morning they would follow up later. They now deny it and claim I got a better room, but the price of my room on their site is still much lower than paid.