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Best 10 Hotels Near West gate Square from BRL 242/Night-Florence for 2024

4.3/594 Reviews

Residence Inn Florence

Florence|2.1km from West gate Square

We are long time Marriott elite customers and have traveled extensively, but it's not often that we can say we felt like honored guests at a property. The Florence, SC Residence Inn was excellent! It was our overnight stop on our way north on I95 from Florida to Maryland, and what a nice experience, from check in to check out. The typical Residence Inn breakfast was made very special by staff member Sharon, who greeted EVERYONE and welcomed them as if they were family! She made sure that everyone had what they needed. When I asked if there was any green tea, she immediately went and got some food me. A family came in with young children and she spoke to all the kids, asked their names, how old they were, and if their breakfast favorites were there! When we checked out, I wanted to fill my water bottle so I asked where the ice machine was, and the front desk mgr handed me several water bottles that were already chilled. But more important than WHAT they did was the fact that it was done with a truely genuine smile on their faces! Marriott, many of your other properties could benefit from a few customer service lessons from the staff here! This will definitely be our go to hotel on our many trips back and forth from FL to MD to visit our children and grandchildren.

Explore Guest Reviews of Hotels in Florence

Searching for hotels near West gate Square? Compare room rates and reviews to find your ideal stay.

Red Roof Inn Florence - Civic Center

3.2/5102 Reviews

Guest User

1/5

Red roof Inn Florence sc I stayed 1/18/2023 in room 107 The room has animal urine smell so bad we had to keep door opened. I requested a refund for the awful night of that smell and was told no and come back and try them again. It a shame owners don’t back the service they offer. I encourage the owner to walk into 107 then apologize and ask me to come back. If a review matters to an owner they will investigate and adjust if necessary. The hotel I stayed in the next night cost 20.00 more dollars and worth every dime to not smell urine. Remove the carpet between beds and check mattress for the smell. Your cleaning people should be able to address the issue. If you except animals for business you then run off guest that don’t want to smell it. Like my family I immediately addressed the issue with the front desk and wrote to the owner before posting this review in the hopes he would make some attempt to make it right. He did send me an apology email and asked to come back and try again. Talk about doing nothing. Go investigate the complaint walk into room 107 and then send an apology email offering nothing. No one wants to try and sleep with that smell. Every time I woke up it was to urine smell. Would Mr. Owner would ask for refund if it was his money. Get back with us with your findings I truly believe if you can smell you will understand the refund request Thank you Mr. Owner

Quality Inn & Suites Civic Center

3.7/5100 Reviews

3/5

Easter weekend is busy on 95. This spot wasn’t my first choice but we needed a break and we had our dog so dog friendly was a must. Location is ideal and we were able To park our Jeep and trailer near the room and the lot was lit up and appeared to have cameras. I did feel the location was safe. Room was typical for older hotels, mostly dated with some upgrades. Bathroom very dated but shower was hot. Room smelled like bleach. Fridge convenient to unpack our cooler for the night. AC worked decent and couldn’t hear other rooms which was good because many pets were accompanying the guests. In room coffee wasn’t drinkable and “hot breakfast” was me grabbing a yogurt and granola bar along with more bad coffee and then hitting up a McDonalds…. Overall, for 150 bucks total, it was what it was…..

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

4.5/5100 Reviews

5/5Perfect

Room 301 King room at the end of the hall as requested. Very clean room. Comfortable room. Good air ventilation. Everything was modern and new looking. Really nice breakfast choices. Safe and well lit parking lot. Friendly folks at the front desk. Only hiccup were inconsiderate guests next door who arrived to their room with their kids at 12:30am and thought that it was perfectly acceptable to have loud conversations out in the hallway. Not the hotel's fault. More a reflection that there are some seriously inconsiderate people in the world.

Home2 Suites by Hilton Florence

4.1/5101 Reviews

The hotel was a fairly good deal after booking at the last minute. The front desk staff (Deanna) and her associate were professional and pleasant. The room itself was OK at best. It offered a kitchenette area, but no stovetop. The coffee maker did not work and the hot water in the shower was only tepid. The coffee station in the lobby had free coffee and tea, but the hot water was also not warm! The room had a strange curtain above the bed which hid a huge bright light that you could still see when the lights were off in the room. This made for an uncomfortable sleep and I had to sleep on the sofa. All in all, a few upgrades would make this a 4 star hotel.

Hilton Garden Inn Florence

3.9/552 Reviews

4/5Very Good

Stayed here on our trip back from Florida and had a few irritating surprises. We have stayed here many times over the years with good results. The facility normally meets our expectations but not so this time. Upon checking in we found the carpet had not been vacumed and had rice or something around the bed and informed the front desk. We were moved to another room. The new room had issues with the shower door and we informed the front desk and they added it as a maintenance item to be dealt with the next day. The restaurant met our expectations and food and service were great. We even caught happy hour. Staff were friendly and helpful. We do not like the little fridges with out a freezer portion to freeze ice packs but staff helped us with a work around.

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