Best Hotels in Fulwood

Quite frankly we do not know where to start, If I could I would give ZERO stars The only redeeming feature for this hotel (calling it a hotel is a joke) is that it is very close to the M6 making it a perfect stop off on a long journey. The whole place smells of damp really smells it's quite over powering in both the basement corridors & our executive rooms bathroom. How could you possibly call this an executive room, the carpet was minging, the only soft seat chair looked like it was 50 years old which contained so much grime who knows what it had been used for previously. There was a bedside table missing, the furniture looked as if it was from the 1960's. As for the bathroom ZERO ventilation, mould all around the bath & basin, the shower had been leaking meaning the bath side panel was rotten, AND stains on the ceiling clearly from the room above leaking. The food was dire, served in dirty dark unattractive rooms. The night we arrived we went along to the restaurant NO one was seated & we asked for a table - the rude waiter said have you booked, I said no and was told to return to reception to book a table. Talk about jobs worth this attitude was beyond a joke. I wish we had gone by our instincts and ventured to a local pub. We sat down & we're given a fairly extensive menu but then told the chef was off, and only burgers & fish & chips could be served. Our food arrived it was passable BUT very expensive for what it was. The drinks prices were extortionate. At best it was Wimpy standard, but The Ivy prices. We heard other people complain about the poor choice of food available. The breakfast was poor, very slow service by people who clearly did not want to be there, why is this served in the darkest room in the hotel. Perhaps so you can not see how dire the whole experience is ?? All in all it is fair to say we will NEVER return. This place should be demolished and a new hotel built on site. Why are MacDonald hotel group management not aware that this hotel does not do their reputation any good? Xxxxxxxxx 33333 Reviewed 3 days ago Quite possibly the worst place we have ever stayed !! Quite frankly we do not know where to start, The only redeeming feature for this hotel (calling it a hotel is a joke) is that it is very close to the M6 making it a perfect stop off on a long journey. The whole place smells of damp really smells it's quite over powering in both the basement corridors & our executive rooms bathroom. How could you possibly call this an executive room, the carpet was minging, the only soft seat chair looked like it was 50 years old which contained so much grime who knows what it had been used for previously. There was a bedside table missing, the furniture looked as if it was from the 1960's. As for the bathroom ZERO ventilation, mould all around the bath & basin, the shower had been leaking meaning the bath side panel was rotten, AND stains on the ceiling clearly from the room above leaking. The food was dire, in dirty

Visited for one night on Monday 22/08 perfect welcome - everyone was friendly, attentive and very informative. Also the check out was just as perfect. Room was perfectly clean and very good value! I’d stay again in a heartbeat - the Team were really good ! It’s hard to get good staff but you’ve managed it - congratulations! See you in 4 weeks ! I return every month to the UK so you are now my go-to hotel ! See you again soon !

Friendly reception, very clean, superb breakfast, great hotel, our only criticism was the room lighting was very poor. The bulbs must have been ultra low wattage.

First as all my reviews the honesty part both myself and my wife work for a separate rival hotel chain part of what is currently by room numbers the 2nd biggest hotel group in the world 35 years service and experience between us in the one hotel my wife works reception I do night audit. Easy to find from Preston rail station IF YOU IGNORE GOOGLE MAPS.. Central location We arrived very early but could leave luggage til later. Checked in very quickly and efficiently staff very very friendly. Room great for the price well sized very very quiet no sir con but had a good fan large bathroom very very hot water decent TV with basic channels good fast WiFi very easy log on. Didn't have food other than breakfast so can't comment on that. Very quiet overnight great night's sleep Breakfast great choice something for everyone couldn't fault it. Bar Had one drink certainly not cheap but not Mickey takingly expensive either . Check out Quick friendly and professional. Stayed the following two nights at the higher star rated Radisson blu in Liverpool ,reviewed seperately and this hotel was way way better..

Stayed for 4 nights and what a wonderful stay, the hotel is 30 seconds walk from the Centre and 5 mins walk from Preston Station. The room was beautifully presented, clean and comfortable, and the staff, well, what can I say, Lauren and Lauren, Martin and all the staff made us feel more like friends than guests,….what can I say, we’ll definitely be staying again ( sorry guys! Lol) In a nutshell, highly recommended. By the way, Lauren, have you seen that Nun again? ;)

When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.

Very good standard of accommodation, friendly and very helpful staff, amazed breakfast included in the price having paid double the amount in premier inn with no breakfast. Staff gave an excellent recommendation of a local hostelry which was superb

Lovely hotel and very easy to find on foot from the train station. Early check in and late check out is not an add on. Requests will be put forward and it’s a chance you have to take on the day. They were very accommodating in letting me check in earlier. Thank you Front of house (reception) Georgia needs extensive training on how to speak to people. I said ‘mate’ in a friendly tone to her colleague. She aggressively told me not to call him that! I apologised and asked if I should be calling him ‘sir’ she said ‘yes, that’s better’ I was so embarrassed, she made me feel like I’d done something awful like swear. I later asked other members of staff if it was offensive to say ‘mate’ in Preston. It isn’t? So then why was I spoken to in such a tone. They said she was probably in a bad mood & took it out on me. THIS IS NOT AND SHOULD NOT BE ACCEPTABLE BEHAVIOUR from any staff member towards a paying guest! The Room Heather is an absolute credit to the team. She had my room ready early. It was immaculately clean when I got there. Beds are very comfortable, I slept like a baby. The domestic team were so kind and helpful at any given moment. Whether it be for extra towels, milk or tbags. Nothing was too much for them. It was a nice view with a window that opens enough to let the breeze in. Ac worked lovely especially with how hot it’s been. Breakfast I’m allergic to eggs. I wanted a warm breakfast. I requested a vegetarian sausage that was eggless. They don’t serve these. Ok I later asked if there was a vegan option. They said the sausage was vegan but not suitable for egg allergy sufferers. So it’s not vegan? It was such an ordeal I just had cereal the first day. They were happy to correct themselves that it was in fact a vegan sausage. If it had been a better experience I would’ve taken pictures. But, to feel like an inconvenience is not an experience I’ve had before in a hotel of this stature.

Located in Preston, Ferrari S Country House Hotel is a 2-minute drive from Palace Cinema and 7 minutes from Ribchester Roman Museum. This hotel is 3.8 mi (6.2 km) from Beacon Fell Country Park and 4.6 mi (7.4 km) from Stydd Gardens.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.At Ferrari S Country House Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 9:30 AM for a fee.The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided on request.

Stay away from this Hotel, like you would the plague, SERIOUSLY!!! I booked a 3 night stay at St Andrew's House Hotel, from the 7 February 2020 on wards, in an attempt to have a peaceful and comfortable stay, although, I couldn't have booked a worse Hotel!!!! I was kept awake all night long, from banging noises from above me and squeaky floor boards. Earlier in the evening when I heard noise, I was hoping it would settle down as the evening went on, however, it didn't, and so when it got to 3:38am I decided to call the emergency number for the Hotel, although, to my shocking surprise there was no answer and my call was not returned by either one of the Hoteliers I was only told when I had got to the Hotel that I was being put in a room were the shower was not working correctly. Phil said I would need to put the hot water on in the sink, then put the shower on and then I could turn the hot water off in the sink. I did this, however, the shower was not hot then, so I had to keep the hot water on in the sink, for the whole duration of my shower. The shower also kept coming on for 3 seconds and then went off again, repeatedly, until I had finished the shower. I asked for a refund for the 3 night stay, minus offering £10, to cover the laundry costs. Lorraine said in an off way, that it will cost them £15 for the laundry and extra for getting cleaners in, as well. She said she did not want to refund me for that night. I said I was not happy about this, I was very polite in how I handled the situation, but I felt that Lorraine had a very rude manner. Phil told Lorraine that he would give Lorraine the money back and he went ahead, to refund me back to my card. The refund receipt was dated the 8 February and to date (19 February), I have still not received a refund. I have tried to contact the hotel for the past 4 days, by calling them, but there has been no answer. I have left a voicemail, asking them to call me back, however, I have not been called back. I sent the Hotel an email on the 17 February and I have not received a response to this, as yet, My dad rung and spoke with Lorraine today at 12:54pm, to ask her nicely about my refund, she said that they had already refunded me. She said that she was out at the time, but that she would call my dad back when she got back to the Hotel, to which she never. I rung tonight and I spoke with Phil, he too, said that I had been refunded and I said I had not been. He also said that World Pay were the organisation that they use to deal with their refunds. I then contacted my bank and they said that it can take anything from 3-6 weeks to get a refund from them. I was very shocked at this, because Hotels usually refund customers directly, within anything up to, but not extending, 5 working days and the Hoteliers did not warn me of such a delay, either!!!! I rung the Hotel back again, as soon as Phil answered the phone, I heard Lorraine in the background, saying to Phil, to