Twelve Hotels (Haikou Friendship Sunshine City Store)

The air-conditioning outlet leaked for the first time, and I didn’t get a good rest all night. I asked for a room change or repair. The boss said there was no way, I could only do this, and I couldn’t change the room. Asking for compensation, the boss was reluctant to miss dozens of yuan. I was too lazy to find it for the second time. I moved in again when the map was close. I said that I was a repeat customer as soon as I entered. I upgraded the tatami mats for free. I said it was a better room type, and I didn’t give a chance to respond. So I quickly opened the room for us. The room card, I went up and looked at the room, the bed was 1.5 meters, originally booked 1.8, the room was very small, and there were mosquitoes, even this season, and mosquitoes are also very **, and then called immediately to ask to live in the originally booked room, In just a few minutes, the boss answered the call very quickly. Your room was opened just now and new guests came. Isn’t it obvious that you gave my room to someone else before I came? I wonder if it's so good? Is this unclearly set me off? I took a look at Ctrip. The so-called upgraded room I gave me was not linked to Ctrip at all. It was estimated that it was used as a substitute to deceive customers, and then called Ctrip customer service to respond to the situation. The customer service confirmed that the hotel was there. In those few minutes, I drove out. In fact, 99% of it might be that I gave my room to someone else before I came. Tell me to keep an eye on it in the future and call the platform in time. After verification, the hotel will be compensated. I was very speechless twice before and after, the boss's service attitude can only say, I wish you good luck in closing.

The hotel is very close to the Friendship Sunshine City, and it took about five or six minutes to walk with friends. There are many nearby business districts. I checked in for the second time and liked it very much. The hotel environment is also very good. The sister at the front desk is also very kind. Come next time Haikou will still live here

很好，住的很舒服

房間不錯，衞生乾淨，附近吃東西的也多 可能估計是房型樓層原因有些噪音，但不大可以接受！

環境：很好，周圍也安靜，去上邦和友誼陽光城都很方便，走路去10分鐘左右 服務：小姐姐的服務超級棒，因為12點入住當時訂的房間還沒有收拾好，免費幫我們升級了 衞生：衞生方面個人也是覺得沒得挑的，建議可以定期檢查床單被套，有破洞了

房間窗户衹能開一個小縫，空氣不是很好。前台和樓道不是很乾凈。房間有一股很舊但是很明顯的煙味，呆久了很不舒服。

衞生：衞生乾淨沒有異味 服務：服務態度特別好 不錯不錯 環境：棒棒👍🏻👍🏻👍🏻👍🏻 設施：好好好好好

非常驚喜的客棧，不是酒店而是親切的客棧，非常棒的體驗。親民的價格，環境優美，地理位置好，交通方便，房間舒適衞生，服務人員很熱情，樂於提供各種幫助，設施很人性化，網絡高速信號好，窗外風景好，房間及大廳的小擺件的設計也很有特色。性價比不錯，下次還要入住

挺不錯的都挺乾淨 衞生：也挺好 環境：在小區裏也很好看 服務：服務態度也挺好