Anonymous User
May 26, 2024
The time I entered the first assigned room there's a strong trash odor right outside the room, there was an odor of trash so strong that I had to request for change of room (which i dont usually do). Staff explained and insisted that was smell of antiseptics even I expressed my disagreement, there's no way that I can't tell the difference. Anyways the staff assigned me another room on different floor, there was black shoe print mark on bedsheet (which i only discovered at night but I didn't bother to request room change again). Also upon plugging in the ironer that hotel provided me, the electricity in the whole room tripped that I had to call hotel staff and electrician to fix it. Further, staffs who make up room made great noise around 10am in the hallway that woke me up. In general both rooms maintenance were below average, there was spider net and marks on wall as well. The staffs were nice and sent complimentary fruits as apology but that doesn't change the fact that this hotel's hygiene is below average.