The Dragon Hotel Hangzhou

This time for my Hangzhou trip, the third hotel I booked was the Huanglong Hotel on Shuguang Road. The Huanglong Hotel is in a great location and is a well-established five-star hotel. **Facilities**: The room facilities were thoughtful and complete. The room layout was well-designed and spacious, the bedding was clean and safe, and the bathroom, shower, and bathtub standards were all very good. Everything was functional and user-friendly. **Cleanliness**: The interior was elegant and spotless, with a fresh atmosphere that made me feel relaxed and at ease. **Environment**: The hotel's internal garden, lake views, pavilions, and winding paths were beautiful. Flowers were in bloom, and the greenery was lush, offering a unique and lovely scenery. **Service**: The front desk staff were enthusiastic and attentive, and their work efficiency was quite high. The housekeeping staff were polite and had pleasant smiles. The café, afternoon tea, and bar staff worked diligently and were highly professional. However, the service quality of the breakfast restaurant staff was subpar. During breakfast, due to the crowd, I went to queue, and when I returned to my table, the food and fruit I had already taken were inexplicably cleared away by a server. This really shows a lack of observation and attentiveness from the staff, forcing me to waste time and effort getting more food. Considering the dining experience was not smooth and there were many guests, I'll only deduct one point for service quality. I hope the Huanglong Hotel continues to strive for progress, develop, and improve, getting better and better.

The room was very spacious! The facilities were excellent! All the staff were incredibly friendly and helpful! The packed breakfast was also very convenient! The location is superb, and the hotel's internal garden environment is absolutely beautiful! My elderly family members really loved it!

Although the room design is a bit dated, it's generally clean and tidy! The hotel's location is very close to West Lake Scenic Area, and only tens of meters from Huanglongdong A2 subway exit. The hotel staff are also very polite and enthusiastic, and the breakfast, in particular, is incredibly rich and delicious, a perfect blend of Chinese and Western cuisine! What I recommend most is the scallion oil noodles – I could eat two or three servings, and the dim sum is also absolutely superb!

The Huanglong Hotel boasts an excellent location, close to the West Lake scenic area and very convenient for transport. It's a garden-style hotel with its own beautiful courtyard. Visiting in spring, the weeping flowering crabapples in the courtyard were in full bloom, making for a lovely sight. It was really pleasant to take a stroll in the courtyard after breakfast. The rooms are spacious and cozy, and the breakfast is abundant. The service, in particular, is commendable; it's warm and thoughtful. Almost every staff member I encountered in the hotel smiled and greeted me, making me feel truly at home. I'll definitely choose to stay here again if I get the chance to visit Hangzhou in the future.

Our room was in the newly renovated Building Five, conveniently located near the underground parking and the hotel's west gate (Hangda Road). It was spacious, bright, and impeccably equipped. The staff were excellent; from the doorman and front desk to the cleaning staff and restaurant servers, everyone was polite, friendly, and enthusiastic. On weekends, traffic is restricted around West Lake. There's a 276h bus that goes directly to Geling (near Broken Bridge), and other buses are available for destinations like the Botanical Garden and Lingyin Temple. The breakfast was delicious with a wide variety of options that didn't repeat over two days. The bedding was comfortable and refined, with a mattress that was just the right firmness, and low pillows were available. Having stayed here frequently in the 90s for work, I remembered it as a massive, but very average, run-of-the-mill four-star hotel. This time, my stay far exceeded my expectations; it truly felt like a genuine five-star establishment.

I stayed here for the Hangzhou Marathon. The race started at 6:30 AM, and the hotel thoughtfully prepared yogurt, sandwiches, eggs, and bananas for marathon participants, which were available at the front desk before 4:30 AM – truly fantastic! The service was excellent, and the hotel environment was lovely. There were also several dining options. I stayed for two nights and thoroughly enjoyed my time, both for resting after the run and for sightseeing.

The hotel has a historic charm but is clean and well-maintained. It boasts its own garden and the service is warm and attentive. Its location is excellent, with convenient access to subways and buses. Across the street is Baoshi Mountain, offering a direct hike to the Baochu Pagoda. The noodle shop inside the hotel, Su Mian Fang, serves delicious food.

This hotel has a classic charm, and all the facilities are still in great condition. A big thank you to Frank Gu, our concierge, for his excellent arrangements. It was a pleasant surprise! If you're looking for something a bit different or need special requests, I highly recommend reaching out to Frank at the hotel's concierge desk; he's always ready to help and find solutions.

The hotel is a bit old, but it's very well-maintained. It's conveniently located near Huanglong Cave, with easy access to the subway and bus. There are also several restaurants on the first floor, which is very convenient for dining. If the weather is good, you can even go hiking on the mountain across the street. It was a really nice experience overall.