The Dragon Hotel Hangzhou Reviews
The Dragon Hotel Hangzhou
No.120 Shuguang Road, Hangzhou, ChinaView Hotel Details
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1 night
The Dragon Hotel Hangzhou Guest Reviews
4.7/5
Outstanding
3565 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(3565)
Positive reviews(3508)
Reviews with photos/video(465)
Delicious breakfast(258)
Friendly front desk staff(243)
Close to metro(69)
Tasty restaurant(59)
Garden view(47)
Delicious buffet(39)
Luxurious(29)
Negative reviews(57)
ystephie
Boutique Queen Room
Stayed in May 2024
Couples
8 review
Outstanding
Posted on May 7, 2024
We only stayed here for one night but there were many aspects that really wowed us about this hotel. The location of this hotel to the west lake is only a 20 min walk or a brief 10 min bike ride. Definitely go by bike, there’s good bike lanes all along the way. The breakfast at this hotel really blew us away. A ton of freshly made (literally in front of you) and high quality food with a lot of choices. They recently opened a bar and they had live music at night. We got a complementary drink because it’s new and trying to attract new customers and it was tasty.
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. The hotel staff is constantly innovating and improving the quality of service. We look forward to serving you again.
MKTan
Boutique Queen Room
Stayed in Apr 2024
Solo travelers
6 review
Outstanding
Posted on Apr 18, 2024
Great hotel, located near West lake with walking distance to metro station around 3 mins. The room is big, nice and clean. The staffs are friendly and helpful. Excellent service. I had a great stay for 3 days in this hotel during my holiday in Hangzhou.
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. The hotel staff is constantly innovating and improving the quality of service. We look forward to serving you again.
Guest User
Family Suite
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 23, 2024
We loved the Dragon Hotel, service is excellent! Clean, nice, wonderful breakfast, lots of nice restaurants! We appreciate everything and staff are well trained, polite, efficient! We will definitely stay here again!
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. The hotel staff is constantly innovating and improving the quality of service. We look forward to serving you again.
Elizabeth Yap
Deluxe Double Room
Stayed in Nov 2023
Business travelers
7 review
Great
Posted on Nov 15, 2023
Super excellent location as the nearest subway station is just less than 1 mins walking distance. The overall hotel environment and cleanliness are good! It will be my hotel choice again for my next visit to Hangzhou.
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. Please rest assure that we will take immediate actions to improve the service and facilities. We look forward to serving you again.
Zhu
Boutique Queen Room
Stayed in Nov 2023
Family
1 review
Amazing
Posted on Nov 11, 2023
An excellent hotel with a very good breakfast. Good location and close to west lake and subway station. Will be back to stay again definitely.
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. Please rest assure that we will take immediate actions to improve the service and facilities. We look forward to serving you again.
Guest User
Boutique Queen Room
Stayed in Oct 2023
Family
9 review
Very Good
Posted on Dec 4, 2023
A huge hotel located in a decent area of Hangzhou. West lake is about a 15/20 minute walk away. Breakfast is very good with plenty of options and a kids play area if traveling with young children. Swimming pool was nice but jacuzzi/children’s pool water was not that warm sadly. Room was very nice and spacious.
Response from Property: Firstly, thank you for staying with us and for the positive feedback about our hotel. We have taken note of the areas which did not meet your expectations and will continue to make improvements. we will pay more attention to improve our service standard. We look forward to welcoming you to our hotel during your next trip to Hangzhou.
Range
Special Queen Room
Stayed in Feb 2024
Business travelers
3 review
Very Good
Posted on Feb 27, 2024
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dombu
Boutique Queen Room
Stayed in Feb 2024
Business travelers
62 review
Outstanding
Posted on Mar 1, 2024
The location of the hotel is great
Room is clean
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. Please rest assure that we will take immediate actions to improve the service and facilities. We look forward to serving you again.
Stephen
Superior Room (2 beds)
Stayed in Oct 2023
Friends
8 review
Outstanding
Posted on Oct 28, 2023
Beautiful and elegant. Close to West Lake. Great breakfast.
Response from Property: Firstly, thank you for staying with us and for the positive feedback about our hotel. We have taken note of the areas which did not meet your expectations and will continue to make improvements. we will pay more attention to improve our service standard. We look forward to welcoming you to our hotel during your next trip to Hangzhou.
SirSean
Boutique Queen Room
Stayed in May 2023
Couples
3 review
Outstanding
Posted on Jul 7, 2023
Beautiful hotel with pretty much anything you would need. Definitely would stay here again!
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. Please rest assure that we will take immediate actions to improve the service and facilities. We look forward to serving you again.
Guest User
Boutique Queen Room
Stayed in Dec 2023
Other
1 review
Outstanding
Posted on Dec 10, 2023
s yi d yi c yi c
Guest User
Elegant Panoramic Double Room
Stayed in Sep 2022
Couples
3 review
Outstanding
Posted on Sep 11, 2022
nice hotel
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. Please rest assure that we will take immediate actions to improve the service and facilities. We look forward to serving you again.
Anonymous User
Boutique Queen Room
Stayed in Oct 2021
Business travelers
3 review
Outstanding
Posted on Dec 2, 2021
tracy and candy are so excellent
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. Please rest assure that we will take immediate actions to improve the service and facilities. We look forward to serving you again.
Anonymous User
Boutique Queen Room
Stayed in Nov 2021
Business travelers
4 review
Outstanding
Posted on Nov 26, 2021
lisaand candy are so kind
Response from Property: Greetings from The Dragon Hotel! Thank you for staying with us and sharing your feedback. Please rest assure that we will take immediate actions to improve the service and facilities. We look forward to serving you again.
Baozhong
Boutique Queen Room
Stayed in Jun 2024
Business travelers
61 review
Outstanding
Posted on Jun 19, 2024
Garden-style hotel, convenient transportation, food is also very convenient, only one stop away from Huanglong Seafood Stall, Metro Line 3. The hotel buffet is also very good (super expensive) and there is Japanese cuisine, the swimming pool is also very good, you don't have to leave the hotel to eat, stay and play!
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