Yizhikeaideanan
January 11, 2026
I stayed here for one night. The room was nice with a view of the river.
I ordered room service, a steak, and found hair in it. I flipped the steak over, so it definitely wasn't mine. This kind of situation is truly annoying, and it raises concerns about hygiene. The hotel room was very dry, and my girlfriend had a nosebleed.
What was most unacceptable was the service. When we went for breakfast, the seats were full, and the hotel staff wouldn't let me into the restaurant wearing slippers. I was forced to change shoes at the entrance. All of that was acceptable. After we got in, the hotel staff led us to a table, but then someone next to us was told that table was reserved, so we left. Then the hotel staff asked me to share a table with others. Can you believe the term 'sharing a table' is even mentioned at the Ritz-Carlton? So unprofessional. I disagreed, and they made impatient gestures, telling us to go to another hall, which was very far from the buffet counter. I agreed. But! When I went to get food, I found that there were clearly empty tables inside, and they deliberately didn't let me sit there! So many people were in the main breakfast hall, and only we were sent to another hall on the side. We ate there for a while and realized only we were there. Later, after about ten minutes of eating, we were told there were seats available in the main dining room, so we moved again. We moved three times just for one breakfast. The service attitude was very disappointing.
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