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Explore Guest Reviews of Hotels in Hilton Head Island

Omni Hilton Head Oceanfront Resort
4.2/5101 Reviews
A good resort is defined by things like beautiful grounds, a relaxing pool, access to the beach, delicious food, and excellent customer service. The Omni Hilton Head Oceanfront Resort certainly has all of those things. But, an excellent resort is defined by its people and their willingness to make everyone's experience, no matter how long, a lovingly memorable one. Here, the Omni Hilton Head Oceanfront Resort exceeds all expectations. Our family decided to switch our usual annual vacation from somewhere else in SC to HHI, and after plenty of research, settled on the Omni. Ahead of our visit (September 5-10, 2022), I emailed with Lucy K., the assistant rooms manager, about celebrating our son's recent birthday. Lucy was our superstar of the entire vacation, ensuring that when we arrived into our beautiful suite, there were pool toys for him, bubbles, crayons, and a super cute towel sculpture of a birthday cake. The head of housekeeping was in our room when we arrived, leaving a much-appreciated card for our family signed by the staff. Not only did Lucy set up such an amazing arrival, but she arranged for a later checkout for us on the last day as our flight was later in the day and our little boy needed to nap in the early afternoon. You have no idea how much stress this took off of our minds that last day. Lucy single-handedly made our family vacation (the first major one as a new family since the pandemic ended) an awe-inspiring experience. Besides Lucy, John S., the recreation manager texted us and arranged a very VIP experience of meeting the resident mascot Duney the Dolphin and gave us our own miniature plush version to take home (our son STILL plays with him on a daily basis three weeks later). Other props go to the nice gentleman at the Seaside Shack who always said hi to our son and provided him with a couple of little toys throughout the week, as well as Sydney, the resort's loyalty ambassador who texted to check on us during the week. The resort and our suite were super clean and gave our family the room we needed. I loved sitting out on the massive balcony and enjoying not only the waves, but a couple of morning dolphin shows! We loved the stunning courtyard, grounds, and three pools. Our little guy spent a ton of time visiting with his new ”friends” at the splash pad. I believe every single team member of the Omni we encountered over the course of a week greeted our family with a smile—from housekeeping to poolside servers to bellhops. We loved the zero entry of the main resort pool and the two large umbrellas allowing you to seek shelter while enjoying the water. Besides that, the abundance of umbrellas around the pool are hard to find at other resorts, and the poolside music was EXACTLY what you want when relaxing (fun, chill, and just kind of ”there” in the background without annoying anyone). The beach in front of the resort is pristine and peaceful. We also liked the food offerings around the pool, but don't sleep on the delici
Spark by Hilton Hilton Head Island
3.6/5100 Reviews
This was just a one night stay, we were on the way to Florida and decided to check out Hilton Head for a day/night. The motel was in a good location, kind of hidden off the road, but within walking distance to the public access to the beach and restaurants. The room was clean and the area was quite. Beds were very comfortable. Enough room for 4 of us for a night anyway.
Red Roof Inn Hilton Head Island
3/5101 Reviews
While I can't say that this hotel was horrible, the bare-bones state of the room and a pretty disgusting bathroom really soured my experience. The front desk experience was very nice, and you can tell that the hotel earnestly tries very hard to make its guests feel welcome. The front desk attendant called once we got to our room to check if everything was ok -- but this call came RIGHT as we entered, so we hadn't had a chance to really look over things. I stayed in a handicap accessible room that had a king bed and an accessible shower. When we got to the room, it was a pretty basic/economy space that didn't feel very comfortable -- mostly because the floors are bare. The A/C and head worked fine. The television worked, and we had a microwave and fridge in the room. A lightbulb was out in one of the sconces. The bed was covered in clean linens and was generally comfortable. There was no privacy curtain, only a blackout one, so we pretty much kept the blinds closed the whole time. The bathroom was the worst part of the room, and in need of some fixes. When we entered, the bathroom had a slight smell of sewage, probably from not being used in a while. The floor was very dirty, and the large drain for the standing shower had visible signs of rust. In the morning, it made me just want to leave. I think my experience is unique to the room I was in, but it will make me very hesitant to stay at another red roof inn.
Holiday Inn Express Hilton Head Island
3.7/5101 Reviews
We really enjoyed being so close to the beach. The rooms were clean and comfortable. The pool was relaxing and overall atmosphere was nice. Enjoyed being so close to many restaurants and coligny plaza
The Westin Hilton Head Island Resort & Spa
4.1/5101 Reviews
Virtually all the negative reviews are inconsistent with our experience. When we arrived the bellman took all our bags. Our room was not ready but we were forty-five minutes early. When we did check in we were given a late departure for the room not being ready on time. All we said asked was why we had to wait for an hour. The room looked great and smelled fresh. Everything was in place. Exactly what you expect. No dog smells, not musty or anything broken. The next two days we used the beach and the pool. Plenty of towels and all pool furniture seemed to be in good shape. We ate at the pool restaurant. In the morning one of us would go down to the cafe to get coffee and bagels. The food was very good and the service was good. At every encounter with hotel personnel we were greeted with “hello, how are you enjoying your stay and is there anything I can do?” Nothing at all like some reviews. We’re not inspecting the hotel we’re just saying what our experiences were. Based on our experiences we would definitely return.
Hampton Inn Hilton Head
4.1/5101 Reviews
Excellence location with the friendly services. Recommended place to stay, which is near to the airport and premium outlet.

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