Pet friendly Hotels in West Midlands, United Kingdom

The room was spacious, much more than I thought that it would be. It was also very clean. As we were out most of the time, we couldn't really get to use any of the facilities, if any in the hotel. As it's right smacked within the Coventry Club Football Arena, I can imagine it being a good accomodation for football fans whenever there's a match. The downside is that it's a little out of the way from the city centre. Unless you have a car, it might not be convenient to go to the city centre from this hotel.

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

The staffs are very friendly, the hotel is very welcome to the guests,hiper clean, quite difficult to find because Birmingham is a big City, however the local people around are very friendly and informative. The hotel is not far from Birmingham New Street train station, about 16 minutes away, what I noticed is that Birmingham City Centre have places opened 24 hours and I really recommend for anyone.

I usually book this hotel like every 2-3 months whenever I come to coventry but this time it felt like a bit awkward due to staff behaviour. I just wanna clear ‘The lady’ who checked me in was really nice, sweet and professional with what she’s doing, however the morning staff wasn’t very polite as I had already paid for a late checkout because I wasn’t well that night and couldn’t rest properly, yet the staff still called me without first double-checking with their team which shows there’s no communication. I was unwell and asleep when they called, and instead of apologising for the mistake, the lady hung up abruptly.  On top of that, the housekeeping staff opened my room door without knocking first and again there’s no apology. They opened the door and only then said “hello,” which was extremely uncomfortable and unprofessional.  Overall, the lack of communication, manners, and respect for guest privacy really affected our experience and I’m I won’t come back here again.

Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character. The gym facilities was extra charge Breakfast was OK. But plates and bowls were filthy We travel to Midlandsa lot. We wont be staying here again. .

This hotel has seen better days unfortunately.. Maybe it was once a main hotel chain but the current owners are struggling to keep on top of issues. .The first room offered to me had a mouldy damp smell. The second option was better . But overall I couldn't recommend a stay here.

The hotel is conveniently located, just a 10-minute walk from the city center and very close to the train station. The WiFi was fast and reliable, and the check-out process was efficient, professional, and thoughtful. The interior is elegant with tasteful decor. The room was kept clean and tidy, showing great attention to detail. I would definitely stay here again if I have the chance.

Despite the negative reviews on Google, check-in was smooth and the receptionist was generally friendly. The cleaning staff also greeted me pleasantly inside the hotel. Also, like all Travelodges, the sign is large, so it's easy to find. There's a Tesco next door, so food is readily available, and the shopping mall is nearby, so you shouldn't have any trouble finding something to eat or drink. As for the room, it was generally clean. However, there was sound leakage from above, below, and both sides, so it wasn't quiet. This can be a problem for some people and at other times, so earplugs may be necessary if it bothers you. My only complaint was with the bathroom; the sink was closed, so the water wouldn't drain. It was a bit annoying that hand washing and toothpaste had to be left to collect, but it was within acceptable limits. Overall, I'm satisfied!

⭐⭐⭐⭐⭐ I recently stayed at Britannia Hotel Coventry and had a very pleasant experience. The hotel’s central location is excellent, making it easy to explore the city centre, shops, restaurants, and local attractions. The staff were welcoming, friendly, and attentive throughout my stay. My room was clean, comfortable, and well-equipped with everything needed for a relaxing visit. The check-in process was smooth, and the overall atmosphere of the hotel was warm and inviting. I also appreciated the good value for money and the convenience of having all the city’s amenities within walking distance. I would happily recommend Britannia Hotel Coventry to anyone visiting Coventry for business or leisure and would certainly consider staying here again in the future.