Qingchendexingxing✨
August 19, 2023
This time when I stayed at their house, I talked about my personal experience. It was completely true. I was very happy to book the room. I brought my children to play. When I went to the front desk, the staff didn’t even ask. I said it was wrong, and then another staff member told me that there was no such room type, and they wanted to change the room for me. I booked two nights in advance, but I went to the front desk and said no. It was too tiring to take care of the children at that time, so I didn’t want to bother them so much , I will say that the room I booked is still not there, speechless😒, I went to the room they changed for me at the front desk, and I went to bed at night, and the child said that my mother had cigarette ash, which was on the floor next to the bed. I glanced at it and was speechless😒. On the second night, I told me that there is an executive room, do you think I will go back and forth😟, the room is different, so I have to make up the price difference, the price difference is more than 100 for one night, two Was it more than 200 at night, and the final solution given by the hotel was that they could only refund 100, 100, and they were still speechless😒, I really don’t want to tell them again, check out that day, the child needs to take a bath, says there is no hot water, call the front desk Call, no one notified us in advance, let the child take cold water, asked the front desk, I don't know when it will be, and there is no reply, speechless😒, once again gave me knowledge of their hotel.
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