Benesta Residence by NewInn

Poor communication and service. Nobody available at check in despite being during stated hours. Apartments poorly equipped though look great. Amenities within the block were great although no access to rooftop as depicted in listing.

the gym only has weights and treadmill and bicycle. but the pool is nice and clean, the Sauna was good too. the only thing I did not like was that there was no Pots available for cooking rice. there are only 3 pans.

I loved the time that I was in the Benesta hotel. Very quiet clean nice apartment with awesome staffs I had great 10 days at Benesta hotel. Great transfer service, clean pool and gym, quite building, wonderful balcony and all you need to feel you are home you can find there. You can get cleaning services for extra charge but also you can do yourself since you have all the tools like vacuum, washer and … at your apartment

Apart from the apartment being tastefully furnished, there’s nothing great about this apartment. The staff are friendly and helpful. I didn’t have the issue of rowdy neighbours. However, It wasn’t cleaned before I received it. The beds are horrible and they couldn’t have chosen cheaper bedding- the sheets are hard and unpleasant. They didn’t provide dish soap and a sponge as other apartments do. I have to wash the towels myself if I want clean towels to use. And worst of all, you will not get a peaceful nights sleep. Across the road is a 24 hour tyre fitment centre with drilling and banging going on all night long. Please do not book this apartment for your stay in Istanbul.

The Benesta at Beyoğlu is a wonderful place, comparable to 4-5 star hotel. The apartment was super clean. There was a supervisor on site(Hadeer Othman), who was helpful with any issue 24/7. It’s a huge, beautiful building with security 24/7. The security people were very respectful and professional. There are two markets outside the property, where we could buy bread, fruit and water from. There is a Sheraton hotel next to the property that we went for dining , coffee, and also signed up for city tours. The apartment was almost brand new with everything set up properly. There is a washing machine , fridge, cookware and tea/coffee maker with enough dishes and utensils. Anything we needed, we just had to contact Hadeer! She is super wonderful and speaks perfect English. The only minor issue is the noise from outside. If you get a room with windows to the main road, it would be very noisy day or night if you open the windows. I forgot to mention the cleanliness of the property. All hallways, elevators, common facilities like the pool and Sauna were impeccable. For transportation, download Uber. You also need to get a taxi to go around the city. If you go to the other side of the road and climb up one of the narrow streets you will end up in Istiklal Cad with lots of shops and food. I highly recommend this place . It’s a steal for the money.

Lots of construction noise, mattress was very cheap quality Building and Apartment itself are nice amd clean. They should invest in proper comfortable mattress and communicate with clients if theres any construction or renovations going in. TAKSIM SQUARE IS 15 MINUTES WALL, BUT ITS ALL UPHILL , tiring to walk up.

Nice condo. Nice kitchen, living area and a good bathroom. Be prepared to buy your own toilet papers if you are going to use more that 1 roll. Very poor communication with the host. She was nice but definitely not organized at all. Some of the security guards were flat out rude. I was stuck out of the apartment after midnight because the host didn’t renew my key, even though I warned her that this might happen. My check out was at noon, I got the host knocking on my door at 10:30 asking me what time I will leave. Nice host, but the communication was very poor. The location looked close to taksim, but it is all uphill (very steep hill). I have stayed at couple of other places at my previous visits to Turkey, I will not go back this apartment.