i need to sit down and type all this out. it is misleading at first, clarity was unsatisfied. let me justify. cleanliness - the room floor is concrete like and you feel the dirt on the flooring and try stepping on the bed you can see dust stuck on the mattress after that. location is horrible the nearest to stn exit is FULLY staircase good luck coming from Gojo station. Service is definitely not japanese style the staff are youngsters, very boutique feel hotel and they talk down on you when you raise a concern. amenities is my main issue. i specifically booked all my japan trip hotels on this app, filtered the search for smoking room and found this place. yes SMOKING PERMITTED ON LEVEL 1 in a tiny room please dont mislead yourself this is a non-smoking hotel okay. you cant smoke in your room and the windows do not open so dont even have to try. overall i will never stay here again. new hotel but so much to learn from the other hotel chains. good part? maybe laundry room was well equipped. and there is a money exchange machine on the lobby so you wont worry too much. that is it. oh wait, luggage space below is spacious but dirty so yeah goodbye expensive luggage scraping the dust on the floor under the bed. my head remembered checking in at 3pm at this place and i thought it was because they were cleaning a smoking room so they needed more time but no they are just strict about check in time eventhough im staying for 4 nights. nightmare.