Homewood Suites by Hilton Denver West-Lakewood

It’s an older property, staff is amazing. The hallways smell, the room is very outdated. We stood in the second floor for 4 days and the people on top were extremely loud.

In short, we did have a very pleasant stay in this property. The staffs are friendly and helpful overall. We checked in and interacted with the night-time receptionist Ms. Summer several times and she provided us exceptional and beyond expectation customer service. I hope this is the model of staffs or such good culture can persist in the staffs. The continental breakfast is great, sufficient and enough variety of choices. Containers are almost never empty. Things are organized clean and neatly. This save us time for hunting breakfast cold outside. Great job to the kitchen staffs! This is for sure an important factor for some travelers like us when picking a mid-tier hotel stay. The property, fixtures, furniture and so on do show their age. This is important to note, so it may not best fit those chasing after newest, latest and the most modern room/suite. However, giving the age of those "hardware", I can see this property gives and tries their best effort to keep up the condition. At least they are neat, tidy and clean. The property is located pretty west of Denver, great location or almost the closest one still in Denver for traveling to the ski areas/resorts in the west. This is one of the reason we picked this property as well. We like the breakfast, friendly staffs, location and comfortable space of the suite. The carpet, fixtures and furniture if can be replaced/upgraded, that will make it even better! We will pick this property in the future if we can.

The room had a horrifying smell! Old moldy.. carpet was gross and old. Fire alarm went off at 6 am total inconvenience. I actually thought I made reservations at home 2 suits.. total mistake

Staff was very friendly and helpful, very clean and comfortable. Great breakfast and nice indoor pool to enjoy. Would definitely stay again.

We've stayed here many times and enjoyed it. Extremely friendly staff, and clean rooms.

Friendly and helpful staff - excellent room - weird parking and confusing navigation to get around all the parking lots in the dark.

I was charged at the hotel, but the room was already paid for. "Veronica" tried to fix it, but, I was still charged. I sure hope this gets fixed soon. The room itself was nice, clean.

great location to visit Red Rocks. breakfast was good-typical selections- but get there early before things run out. My traveling companion cleaned some gross stains on the couch before she could stay. the room was dated but functional. full size fridge was nice. The Chicago Pizza bar is just a short walk and very nice. The whirlpool tub is at temp and relaxing. pool is small and shallow but clean & nice. the location is kind of odd but easily accessible once you figure out where it is.

The staff were incredibly nice and accommodating. Our room was quiet and clean.