Mercure Lanzhou Dongfanghong Plaza

The front desk staff were friendly and helpful. The room was clean, the environment was good, and the service was excellent.

I stayed here for several days in a row, and it was a great experience. The hotel is very clean, and the room had a large TV and electric curtains, which was a nice touch. The room was on a high floor with an excellent view, and its city center location meant there were plenty of delivery options. The service was exceptional; they even called to remind me to renew my key card when I extended my stay, which was very thoughtful. I had a very comfortable stay.

The hotel is conveniently located, within walking distance of the subway station and several shopping malls like MixC and Beijing Hualian. The room was spacious, bright, and impeccably clean, with complete facilities. The bedding was comfortable, and the soundproofing was excellent, perfect for a deep, undisturbed sleep.

The hotel smells so good as soon as you walk in! The front desk is on the 9th floor. There's some renovation going on upstairs, but they thoughtfully provided earplugs for us. They even gave my child a hair clip, which she loved. The location is also quite easy to find, and it's convenient for the subway.

The service wasn't great. For a hotel costing around 500, parking was a nightmare, and the elevators took forever. The room itself felt no different from a 150-yuan motel. Breakfast was truly disappointing; the beef noodles were clearly from a machine, and the selection of dishes was very limited! I really regret staying here! I'd recommend everyone to check it out in person before booking!