Bantang·White House

We had an amazing experience at Ban Tang White House! Location, facilities, food, room were all superb, all the staff were so friendly and helpful, they really looked after us, from decorating the room for my wife’s birthday to sending on the bag that we forgot to take, patiently listening to my stumbling Chinese and much more!

Best place that I’ve ever stayed in. Customer service is superb . Staff are friendly , polite and extremely helpful . They provide free meal from breakfast to supper . They offer taxi from hotel to ancient town and offer pick up and drop off from airport inclusive too . The view from my room window is extremely WOW (photo attached below).They also offer fee spa massage during your stay which is a big bonus . Overall simply the best stay experience that I ever had in my life . Highly recommended.

Review of Bantang·White House, Lijiang Bantang·White House in Lijiang is nothing short of exceptional, offering a level of service and hospitality that sets a new standard for luxury accommodations. From the moment we planned our arrival, the staff’s proactive approach was evident. Even before we reached the hotel, they reached out to inquire if we needed assistance traveling from Dali, showcasing their commitment to guest comfort. Upon arrival, we encountered an issue with paying our driver, but the hotel staff and manager stepped in personally to resolve it, ensuring the driver was paid and allowing us to settle with the hotel directly. This kind of hands-on, problem-solving service was truly remarkable and reflective of their par-excellence standards. The hotel itself is a masterpiece of thoughtful design and customer care. The room amenities were top-notch, meticulously curated to enhance the guest experience, demonstrating the management’s attention to detail. The floor-to-ceiling windows in our room offered breathtaking views of Dragon Lake reflecting the majestic Snow Dragon Mountain, with the serene surrounding nature elevating the experience to another level. Even our bathtub provided a stunning view, adding a touch of luxury and tranquility to our stay. Every staff member was courteous, professional, and eager to assist, whether it was arranging local excursions, recommending dinners and restaurants, booking spa sessions, or scheduling a photoshoot. Their coordination and professionalism were next-level, making every moment of our stay seamless and enjoyable. Despite the language barrier, as I don’t speak Chinese, the staff bridged this gap effortlessly, ensuring clear communication and making us feel completely at ease. This level of care and coordination is rare and deserves high praise. Our time at Bantang·White House was, without a doubt, one of the best hotel experiences we’ve ever had. We wholeheartedly recommend this hotel to anyone visiting Lijiang. Kudos to the entire team for their outstanding work—thank you for making our stay unforgettable!