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VIP Executive Zurique Hotel
4.1/569 Reviews

VIP Executive Zurique Hotel

Baixa Lisbon|2.22km from Max Mara
My recent stay at the VIP Executive Zurique Hotel was acceptable. This hotel has so much potential, and some more attention in a few areas would go a long way in transforming this property to one of a higher quality. The service was excellent. Employees were all compassionate and professional. In addition, the food offered in the hotel’s restaurant was of high quality. Prices at the property were fair. From a value point of view, I expected a bit more. I paid €439 for my eight-day stay. In addition, dinner was expensive and extremely limited. More specifically, in terms of amenities, the hotel boasts a beautiful outdoor pool area. Unfortunately, it was often overcrowded and littered with garbage. More attention to detail would remedy these issues. Wifi was available, but weak in certain parts of the hotel. A bar is located in the lobby, but opens late and closes early in the evening, making it inaccessible. The gym was closed during my time here. That was also unfortunate, as images and descriptions on websites were misleading. I stayed in an Executive Single Room during my week here. The room itself was contemporary and updated, however, housekeeping was inconsistent. Some days, my room was cleaned impeccably, others, housekeeping was abysmal or nonexistent. Towels oftentimes had rips or stains on them. The curtains had small rips and were stained. In addition, one of the blankets was stained. The provided toiletries were good. The bed itself was comfortable, but the pillows were very poor quality. The hotel did not specially publicize a smoking policy. Oftentimes, the corridors reeked of smoke. Cigarettes littered the pool deck and common areas in the hotel. Staff worked hard to keep surfaces in the lobby disinfected, however, their efforts were undermined by thousands of guests utilizing these areas. I do believe the hotel is understaffed. The hotel would benefit from having maintenance and housekeeping readily available and on call for assistance. When I necessitated maintenance, I was told I would have to wait for the following morning when the technician would be available. While the rooms were updated and contemporary, the bathrooms were rundown. The hotel shows it’s apparent age on the exterior, and in the elevators. Some surfaces were cracked and not functional. I experienced difficulties in the elevators. They stopped working at times, leaving me stuck. Again, better maintenance would remedy these concerns. The location of the hotel is a positive. It is surrounded by transit options that provide direct links to cities all across the country. This is ideal for all visitors. Overall, the hotel served it’s purpose. I do believe the hotel is ill equipped to handle the high volume of guests that stay here. Housekeeping is marginal, and must be improved. Maintenance needs to pay closer attention to the aging property. Finally, security here is lacking. I have some concerns as it pertains to safety. Front desk staff has no control over people

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Explore Guest Reviews of Hotels in Lisbon

Searching for hotels near Max Mara? Compare room rates and reviews to find your ideal stay.
Hotel Dom Carlos Park
4/584 Reviews
Baixa
We as a family of four have just returned from a trip to Lisbon staying at the Dom Carlos Park. We were greeted by two receptionists (a young lady and young gentleman) - I didn't catch their names so please forgive me - who were extremely helpful in giving us information on attractions in the city and telling us where the tour buses were located. The hotel itself is just located off the Praca Marques de Pombal where there is a Metro station. We ourselves did not use the Metro - we purchased a three day hop on hop off bus ticket (€48 per person) which also included a hop on hop off boat ride (this is the Gray Line Sightseeing bus tour. The buses pull in just facing the statue. There are a couple of different lines to explore and there is a ticket desk located just beside where the buses pull in. We also used taxis to get around now and again which were not expensive - the taxi to and from the airport cost about €13. The hotel itself is clean. Rooms are comfy - very comfy pillows and beds. There is a minibar in the room and in the bathroom there is a hairdryer. However if you have very long hair the hairdryer heats up quickly and turns itself off which is a bit annoying. Shower pressure is fine no problem and there is a bath. A glass bottle of water is left in the room but is not free - I think the cost was €2.50 which we found out when we left back our keys. There was construction going on right next to the hotel - there are apartments being built - but the noise did not bother us. Just beside reception is the dining room. Breakfast is buffet style with a selection of breds, croissants, pastries. Cheese and meats and fruits (pinapple or orange in small glasses) are also set out. Orange juice and apple juice and cranberry juice are all available and were all fine. There are sausages, that for me tasted of frankfurters, and bacon and scrambled eggs which were okay. I myself do like poached eggs but did not see anyone requesting them. There is also coffee available from hot coffee pot with hot milk separate and hot water pot with tea bags available, hot chocolate. There were staff going around who were pleasant and approchable to everyone. Breakfast is served from 7:15 to 11:30am. Later on in the dining area is a self-service bar where the charge for a glass of wine etc is put on your bill at the end. There is also coffee tea available. There is a small lounge area just opposite to the dining room. There are two lifts also located beside reception which really only fit two people. It states four in the lift itself. There are toilets located up a stairs to the right of reception. On arrival to the hotel there is no ramp there are steps I think about five or so to climb. There is a small green area just in front of the hotel which is pretty. We as a family really enjoyed our stay in lisbon and tried to do and see as much as we could in our week. We will definitely return as we were unable to visit Sintra which is definitely worth a visit or Cascai
Turim Av Liberdade Hotel
3.9/584 Reviews
Baixa
The location is very good, just above Liberty Avenue, parking is 15 euros a night. The room is small, but the bed is comfortable. There are many choices for breakfast, and the fruit is very fresh. The hotel is on Liberty Avenue, and there is a subway station nearby, so the transportation is convenient. Friends who like shopping can go down Liberty Avenue to browse various famous brand stores, and walk to the old tourist area in about 10 minutes.
Vincci Liberdade
4.6/5131 Reviews
Baixa
Stayed in August for 3 nights. Lovely hotel with very friendly staff. We arrived late in the evening and didn't want to eat out so ate in the bar/restaurant. The guy in there was brilliant, so friendly and helpful, nothing too much trouble and the food was great. Likewise the breakfast staff, especially the other guy. The coffee to die for, better than I've had anywhere. Would definitely stay in a Vincii again, and definitely stay in this one if in Lisbon.
Altis Suites Apartamentos Turísticos
4.4/558 Reviews
Baixa
The Altis Suites apar**ents are a great option for a family city break in Lisbon. We travelled with 2 teenage boys for a long weekend in Oct, and this apar**ent provided everything we needed. The welcome from the staff was wonderful and they couldn't do enough to help us. The apar**ents benefit from the use of the facilities at the Altis Grand Hotel next door, which is very handy (particularly if you have time to kill before a flight home for instance). One of the reasons we booked Altis through Love Holidays was the use of the spa facilities in the hotel - this caused some consternation at the hotel as apar**ent users are technically required to pay an additional charge. But this was not what was advertised on the Love Holidays site, so given we booked in good faith that we could use the spa and pool FOC the Altis staff allowed us to do so - thank you for your understanding. Altis Suites are in a good location - an upmarket neighbourhood, 20min walk into the city centre, 5min walk to the nearest Metro station (we found the metro/tram/bus system very easy to use and good value). The apar**ents are very spacious with a big bedroom, living room (with sofa bed) and bathroom. Beds are comfy. Rooms spotlessly clean, and cleaned daily. As has been mentioned in other reviews, the apar**ents are quite dated, with some items on their last legs - the reason I can't award 4 stars. Our fridge didn't work - this was promptly replaced by the staff, but with a bigger model that didn't fit into the recess. The shower head over the bath was old and twisted round so that it wouldn't direct straight. There was also a persistent drain smell in the bathroom. None of these were major issues and didn't impinge on our enjoyment, but prevent an ”excellent” rating. Overall, a great stay in Lisbon and I would recommend Altis Suites apar**ents for a family break.
Hotel Marques de Pombal
4.3/5108 Reviews
Baixa
Most of the reviews have some truth. The rooms look nothing like the pictures, and are just standard hotel rooms. They do not look recently refurbished, with cracked tiles and a warped door in the bathroom. The beds and pillows were very comfortable though. The rooms have a lot of street noise, even with the windows closed. The breakfast was very poor, with cold, rubbery eggs, poor cereal choices, etc. The hotel needs to read the reviews and act on them. So many people in our group said the same thing. Be warned, they do not supply milk in the bedroom, and then charged me for it! I was astonished. The man at reception literally shrugged his shoulders at me when I queried it. He might be the one referred to in another review. He was so rude. We did not get our upgrade to superior for the 3 nights we stayed, which I was happy to pay for, and had been trying to organise for 4 months. They did not reply to my 3 emails, including using their pro forma on the website. We had moved hotel day by day over 10 days, and I was looking for a little luxury. I got comfort, but not luxury. Shame.
PortoBay Liberdade
4.5/597 Reviews
Baixa
In this Spanish itinerary, the hotel pool is relatively large, the hotel is very convenient, just around the corner of Liberty Avenue, I miss the Portuguese seafood porridge, the highest rating of the public comment, no later to eat so delicious.

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