Best Hotels in Liverpool

Excellent Property. Finishes level at a 5 star level. Staff very friendly and helpful. Plenty of parking within the property. Walking distance to Liverpool Hospital. Only issues: Shower Head and water pressure - probably the worst i have ever experienced in a hotel. I understand 5 star water conservation, but the lack of flow made it difficult to shower under.

Room was great with a kitchen that had everything we needed. Be aware when using Google maps for directions to the parking lot as Google maps will send you to a neighbouring building. We had an issuewith the adjustable shower head not locking into place. The outside noise is very loud even with the windows closed. The bed was Hard and uncomfortable. Other than those issues, the room was a good size for two adults. The room and shower were clean. Location is close to the train station and restaurants. Staff were helpful.

Positives - Easily accessible bus stop right out front - ID and card details to check in so no annoying bond held - EXCEPTIONAL customer service!! The lady at check in was so warm and welcoming and made me feel like a valued guest which is so refreshing as having stayed in many budget price point accommodations over the years great customer service is definitely not the norm so I thank them greatly for that. - Excellent price point paid $85 for the night - Great standard of cleaning - Quiet - Microwave available in common area Negatives - The plastic stool was very short and uncomfortable. - No tea bags or anything in the room, says all removed due to COVID prevention but doesn’t really make sense considering everything e.g. soap bars, bed sheets, are all going to be handled and put in the room so how individually packaged coffee/tea is higher risk I don’t understand.

for australia it was good comfortable , i just needed sleep early they let me check in early. usually this chain of hotel i never stay in other countries there over prized, very basic and tiny dull rooms. for sydney however for this location it was good , does fit 3 people in one room too. still a dodgy company though , my girlfriend worked for this hotel as cleaner in elizabeth st melbourne 2012 , they always get chinese cleaners and never pay them super , just $10 hour. very unethical management and bosses as that franchise, this location i saw aussie cleaners and i presume they were treated,better.

We had confirmation for a 12 noon check in via email. When we arrived I was told that we do not do 12 noon check in times? I explained to the lady on reception that we had confirmation via email that it was confirmed for a 12 noon check in. When I showed her, I got a negative response. We where told that I would be contacted as to when the room will be available. We had to wait 2 hours before our room was ready, which was at 2pm. We where missing shampoo's and body wash, I had spoken to reception about this and was told that room service will drop them of to us, Well it took them 2 days to get to us after asking several times. Not a great 4 night experience this time around staying here.

We had an unfortunate time in October 2019 were our father had to have a quadrupal heart bypass. We looked at places to stay close to Liverpool hospital. We ended up staying at the El Toro at Liverpool. The Welcome we got was nothing but AAA class, the service we got in the pub and restaurant that is attached to the motel again AAA class.The meals that we had all fresh and beautiful. To name two of the staff although all staff were very friendly Jay and especially Cassie went rite out of their way to make sure that we were happy. Well done keep up the good work. Cheers. Ian Michie. Armidale

I have nothing against Ibis, having used them many times over the years. This Ibis fits the style perfectly. Small rooms with basic amenities. The usual sign about not letting steam escape the shower. Look, they are clean, have the basics for an overnight stay are generally well maintained, although this one had a few roof leaks, but after the rain we've had, not surprised. Had the usual noise until everyone was asleep. Its multi storey, and there are no lifts, but they do have ground floor rooms. Basic breakfast offering, other meals there are a few fast food places about, or the Leagues Club across the road for something better. It's on a busy road but not much road noise, in my room, but that was at the back, so that's maybe a tip, ask for a back room. All over, ok stay, ok hotel.

Second stay here, and almost as good as my first late last year (room & view slightly better from 10th floor room overlooking Bankstown Oval last year, than from 6th floor on this occasion). Nonetheless, very clean room, good TV and quality in-room facilities. Water pressure good; & quality body wash & moisturiser provided in the bathroom. Once again I enjoyed the array of restaurants conveniently located in the adjacent sports club. Kevin & his colleague were exceptionally warm & helpful upon our arrival. Will continue to stay here whenever I visit Bankstown.

Just finished the check-in, breakfast should be at your own expense, so look at how you eat yourself! My room bed is bigger, I think the children can live together, the room is not very big, so there is no way to extra bed! It is very convenient to take the subway. It is a distance from the subway station. A straight street goes down and turns across the road, so you should be mentally prepared for the big bag!

You’ll want to read this, its GREAT!!! My partner and I checked into the Greenacre Hotel on November 24th. After checking in, the desk clerk brought us to the entrance of the hotel building and handed us our room card keys. He then said to us “ The bathrooms are located down the hall outside of your room so don’t leave your room without your cards. You also need them to get into the building so make sure to always have your card on you. I don’t want to receive a call in the middle of the night that you’re locked out of your room”. Totally reasonable , I can understand how that could be frustrating. Many people, throughout the night, forgot their cards in their rooms. How do I know this? They body checked themselves against their door screaming “ let me in”. That wasn’t even the bad part. That I could put up with. The next day, my partner and I woke up early because we had an International Flight to catch. My partner went downstairs to load the car and then I followed about 10 minutes later. When I came outside the building, my partner shouted something at me but it was to late. The door to the building shut behind me. What my partner yelled at me was “ Don’t let the door close, the card isn’t working”. When I tried my card on the door, it just beeped and flashed red. I tried my partners card, the same thing happened. We were locked out and we had to return our rental car within the hour and catch our flight. I immediately called the desk clerk/manager. I told him what happened and his response was “ What do you want me to do, I’m in bed”……..well here’s an idea for you, GET OUT OF BED!!!!!!! I WAS FURIOUS!!! We had both of our cards and it was nowhere near checkout time!!! What kind of response is that, here’s the correct response: “ Oh my goodness, I am so sorry sir. I am currently unavailable but I will send someone there to open the door. Again I cannot apologize enough, this is totally unacceptable. Please send me an email at your earliest convenience and I will provide some kind of compensation, this is truly unacceptable. There will be someone there within the next half hour. Here’s my personal number in case he doesn’t show.” But of course that was not his response. After a bit of arguing, he let me know that someone was going to be opening up the bar downstairs within the next half hour. So, we waited. After a half hour, a gentlemen did show up and I have to give him praise. He moved with urgency and at the end of the day got us back into the building and we made our flight. I still can’t get over “ I’m in bed” , what is that! I’ve worked in the tourism industry for 5 years and this whole experience was just totally unprofessional. I’m looking forward to your response.