"Visited their restaurant Earthern Oven and it was a magical experience. Head chef Sandeep Pal, is an absolute genius. We started with the Murgh Shorba which was a burst of flavour in our mouth. So well made. For mains we had the Fortune’s Dal and Nalli Qorma. We highly recommend the Qorma which had the mutton cooked so soft and beautifully that I was falling off the bone. The dal was great too. Ended our meal with the Kesari Rasmalai which was a perfect ending to this meal. 10/10 for sure. A must visit if in Durgapur."

"No proper signage in room for helpline, no regular dental kit , saving kit and comb not available any days also complement breakfast average options etc."

"Very pleasant stay with you. Food is value for money. Privecy as well as hospitality well accepted. TV and toiletries are not up to the mark. Cleanness should be taken care. I will visit again."

"I recently stayed at The Citi Residency, Durgapur from 06 July 2026 to 10 July 2026, and I would like to express my sincere gratitude to the entire hotel team for making my stay comfortable and memorable. The hotel's pleasant ambiance, cleanliness, and the courteous behavior of all the staff—including the Housekeeping team, Reception, and other support staff—made my experience truly enjoyable. I would especially like to appreciate Ms. Kajal Kumari from the Reception team. Throughout my stay, she consistently greeted me with a warm smile, communicated with exceptional professionalism, and was always ready to assist with any query or request. Her positive attitude, patience, and genuine hospitality made a lasting impression and truly enhanced my overall experience. I would also like to thank Mr. Snehasish from the Reception team for his prompt assistance in arranging my preferred room. A heartfelt thank you to Kajal, Snehasish, and the entire team for your outstanding hospitality and excellent service. I look forward to visiting The Citi Residency, Durgapur again and meeting you all once more. Thank you for making my stay so pleasant. Warm regards, Pradip Das"

"Such a nice hotel one of the best in Asansol stay was very comfortable rooms were very good and staffs behaviour also very appreciable"

"Awesome experience good food well behaved staff cozy rooms cleaning average break fast great room service "

"The room itself was spacious, clean, and equipped with all the necessary amenities for a comfortable stay. The bed was especially comfortable, making for a restful night’s sleep. The hotel’s location on Asansol makes it convenient for both business and leisure travelers. Overall, Payelinn provided a wonderful stay with top-notch service and a memorable dining experience. I would highly recommend this hotel to anyone visiting Asansol Mr.Sourav from reception help us very much do all the needful. Operation manager pradeep is really well-behaved *** with good exposure.Thanks to them. We will visit again."

"Check-in was smooth, even with early check-in. The location is great. The staff courteous, polite, and helpful. The room was good enough. Bathroom accessories could have included a toothpaste and toothbrushes, though. The hotel has a old world charm of the british era, and the buffet breakfast too was good. All in all, it is a very good place to stay at an extremely affordable rate. I would rate it a solid 9 out of 10."

"Very good accommodation and food also. staff are also good behaved and cooperative. Accommodation was also clean."