One Lux Stay Hwh Downtown Los Angeles

This is not a regular hotel. There is no lobby check-in, no room cleaning, no room service, no hotel sign. The address is very confusing: The actual entrance is not what is shown on ******* nor Google Maps, and is around the corner from the listed address. There is no outside sign to help us. When we got in, there is no person at lobby. The manager got out of elevator 5 minute later. The manager wanted us to text him, no phone call. But he often does not get back, the quickest reply is 30 minutes later. I guess he stays somewhere 45 minutes away from the property. After he texted me that he was coming, he showed up 45 minutes later. The WIFI instructions were wrong. We could not make it work. The manager helped on that. The bathroom lacks storage place. No countertop, no wall cabinet, no shelves next to the sink. The kitchen faucet water lines were connected wrong. hot and cold got reversed. The rooms are clean. Weekend nights are noisy. The loud noise on Saturday night lasted until 3am.

I recently stayed in a fantastic accommodation in downtown LA, and it exceeded all expectations. The location was ideal, with easy access to popular attractions and vibrant nightlife. The modern and stylish design of the room, coupled with attentive service, made for a memorable experience. I particularly appreciated the breathtaking views of the city skyline. Overall, it was a perfect blend of comfort and convenience, making my stay in downtown LA truly enjoyable.

Best Roof top in LA. Thursday and Sundays hosts offer free drinks and food… what a great location!! Had been in July and October. Rooftop always has something cool happening. Historical building, high ceilings, large windows. Spacious unit.

This apar**ent's website is beautifully designed, but the actual service is extremely poor. The residence is close to the road, and due to poor soundproofing, it is particularly noisy at night. Additionally, the personnel's service is inadequate, lacking basic assistance to guests and exhibiting unfriendliness. Safety measures are also lacking, allowing external individuals to enter freely. In summary, it leaves a very unpleasant experience.

Everything was great and communications were very fast and helpful

Great spot. Conveniently located in downtown, and the spacious bathtub and washing machine/dryer were a welcomed surprise.

It was a little tough finding the entrance. Matheus was readily available to meet me in the entrance and assist with the room and its amenities. There's restaurants within walking distance and I would consider staying there again.

The level of comfort is low. Noisy with music, loud people and bustling movements. Not very pleasant air. Had to relocate.