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Explore Guest Reviews of Hotels in Lourdes

Searching for hotels near Chateau Fort of Lourdes? Compare room rates and reviews to find your ideal stay.
Hôtel Mercure Lourdes Impérial
3.9/560 Reviews
We visited the restaurant, and the food and service was excellent. Actually the food was stunning and the chef had really gone out of his way to present good quality meals. The reception were very helpful with our enquiries and with shopiing that we did in the hotel. We did not stay there, but if accommodation matches food and service, it is definite a must. The location by the river is fantastic, and it is a very short walk to the sanctuary. The airport shuttle arrives/departs no more than 100 metres from the front door.
Hôtel le Milan
3.7/528 Reviews
The hotel was very reasonable price my friend and her son and myself stayed there we had 2 rooms which was very clean We stayed for 2 nights Highlight of our stay was the outstanding service we received from Austin at reception he was so helpful and genuine nice young man would definitely recommend staying here there was nothing to much for Austin he is a credit to the hotel will definitely be coming back here again because of the service we received thank you Austin
Belfry & Spa by Ligne St Barth
4.2/577 Reviews
There are many positives to this hotel. This was our 3rd stay in this hotel and we will come back in future. Overall a positive experience. Location - walkable to the Grotto and great shopping and restaurants all around. The view from the balconies, if you get such a room, is to the grotto and awesome to wake up to. Facilities - good breakfast, parking onsite, gym, spa (free access) would recommend the rooms with balconies Beds - super comfortable Rooms - big rooms in comparison to other hotels in France. Cleanliness (as far as I can see see below comment about the use of dark color in decor) Service - the staff is very helpful and customer focussed. the lady who manages the breakfast room in particular was amazing. She remembers us from our visit 9 months back, to the detail of what tea my mother preferred. Absolutely five stars for her! the opportunities for improvement are the liberal use of dark color all over in the decor. While a nice design touch, for a hotel, in regards hygiene, I am not sure I am comfortable with so much dark color when I can't see any possible stains. The elevator covered in fake turf was also a bit claustrophobic as it was also very small. The lobby has very little sitting area, so if you are waiting for someone, you have to linger by the reception or sit in the bar.
The Originals City, Hôtel Astoria Vatican, Lourdes (Inter-Hotel)
4.2/526 Reviews
My mother stayed in this hotel with unitalsi and shared a room with another person. Rooms were good, comfortable, lunch and dinners perfect, staff was excellent especially the waitresss with the glasses, the tall one, but at the check out my mother wanted to pay 3 extras meals i had ( this was comunicated always in advance) and the lady at the check out didn't even know that ( they were not even charged in the system). She asked 21 € per meal when it was supposed to be 18, at the end she also made an excuse, the typical to not use the POS and my mother had to pay cash (very smart, illegal and in black) and she didn't even give a receipt to my mother (not professional). My mother was shocked, that's not nice to take advantage of people forcing then to pay cash, POS are working and if by any chance you can't do it it's your responsability write a paper where you write you can't take credit card transactions. I can't believe this happened in Lourdes!!! Maybe now the reception lady took the 54€ and meals will never appear in the system as they should..it seems somebody should teach them how to work properly and not taking advantage of old guests.
Hôtel la Solitude
4/561 Reviews
I would like to stay at this hotel next time. The employees were very friendly and at home. The bathroom was always kept clean.
Appart'hôtel Saint Jean
3.8/549 Reviews
Really looked forward to staying here but was very disappointed overall The pros Location is great , right in the heart of Lourdes so easy walk to sanctuary , shops , restaurants and bus stop. Size of the apartment was also ok ( we booked a family apartment so should of had 2 bedrooms and separate kitchen / sitting area with balcony and a classic apartment which is 1 separate bedroom with kitchen / dining . What we got initially was a studio room ( bed in same room as kitchen with separate bathroom , dining table was touching end of bed and a window ) and a 1 bedroom apartment which had a bunk bed in the kitchen area ( room 406) with a window looking directly into another room. I asked for a change on this room and got room 402, so had 2 single beds in a room with large window and a double couch bed in kitchen area with a balcony that was 2 foot wide but had stunning views so better. What we didn’t expect was the deposit in case of breakages of €100 ( I took room pics of other peoples damage and showed reception immediately) the box of self catering stuff provided , cups , plates ect to be collected from reception and the overall untidy and dirty room conditions. All 3 rooms we were in had the same issues. Coming to Lourdes with vulnerable people I didn’t expect the room to be a possible health hazard due to lack of basic cleaning and having to ask for basics like toilet roll , clean blankets and sheets surprised me. We had an early flight home & reception staff actually came to check our rooms before handing back the deposits that we paid in cash. Pictures don’t lie Home in door was room 406 when we checked in . Rest are of room 402 . The girl who checked us in on Monday , we didn’t see her again , another girl was left to deal with the issues.

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