First, the pros: The hotel's location is excellent, just a stone's throw from Jinshanling Great Wall, which is incredibly beautiful and peaceful. The hotel's design is also visually appealing, with individual courtyards forming a small village. The standard rooms are designed in a traditional enclosed style with a courtyard, offering good natural light and ventilation.
Now for the cons: Firstly, some of the staff lack professional ethics (let's not even get into service quality). When we were checking out, we couldn't find a taxi. The concierge told us there was nothing they could do and we'd have to take an unlicensed car. Then, a male staff member offered to drive us for an exorbitant 600 yuan! Keep in mind, ride-sharing apps estimated the fare at just over 300 yuan, and a carpool would have been around 180 yuan! We later found out that there's a convenient tourist bus service at the visitor center near the hotel, which runs daily to Beijing Dongzhimen for only 80 yuan, but the staff deliberately withheld this information! Many international guests stay at this hotel; such responses would be a disgrace to Chinese hospitality! I hope the hotel takes this seriously and rectifies the situation.
Another issue is the hotel restaurant, which is quite a rip-off. The 78-yuan smoked chicken had a thick layer of coriander under it, with very little meat! In short, while the hotel itself is beautiful, the service ruins the experience. I've included photos, both good and bad, so everyone can be aware and avoid potential pitfalls.
Original TextTranslation provided by AI
