Luoping JiuLong Waterfall Lakeside Courtyard

I took my family on a trip in early February 24 and chose this place for a one-night stay in Luoping. Because it was the off-season, we checked in in the evening, and when we left the next morning, we almost had a "booked reservation" in the scenic spot. It felt very good! Location and transportation: Staff will contact you by phone one day in advance to inform you of the navigation details and estimated arrival time. We drove to the entrance of the scenic spot and parked the car, and a staff member drove a shuttle bus to pick us up. On the way, you will go to the front desk to check in. facility: The independent room is really small and well-equipped, including a mahjong table. There is a TV and projector in the room. However, there is a clear smell of mothballs as soon as you enter. I was awakened by a huge thunder that night. I didn’t know until the next day that it rained for the first time in a long time. But at that time, I really felt that the thunder was right next to my ears, very close, and the sound of raindrops hitting the roof was also very loud. . environment: The environment inside the scenic spot is absolutely great, and it only takes five minutes to walk to the waterfalls. Each small courtyard is decorated in a wild and interesting way. Serve: Breakfast is divided into portions, and you can also cook noodles after eating portions. All service staff are warm and attentive.

The room is located in the Jiulong Waterfall Scenic Area. It includes tickets to the scenic area. It is a standard room with a small courtyard. You can drink tea and chat in the courtyard. It takes about two hours to visit the entire waterfall group from the hotel. The waterfall is very beautiful. The hotel The food in the restaurant is delicious and not expensive. It is the most satisfactory and cost-effective hotel in this 9-day trip in southeastern Yunnan. After checking out, we took off a piece of clothing and the housekeeper said he could express it to us. Thank you.

The facilities are complete, and the self-driving car is parked in the parking lot of the scenic spot. There is a dedicated hotel shuttle bus on call. It is clean and sanitary, and the environment is great. It is located in the Jiulong Waterfall Scenic Spot. The service is good and the stay is comfortable.

Staying during the Spring Festival, the experience is really hard to describe 😂 The hotel is located in the scenic area. When you arrive at the tourist service center, you need to contact the hotel and they will send a shuttle bus to pick you up. Go to the lobby to check in first, and then take the shuttle bus to the reserved cabin. Although you use a car, the distance is not far. Because it is in a scenic area, the natural environment is good, the air is relatively good, and there are many tourists during the day. You can enjoy the quiet environment and stroll around in the evening and morning. There is the hotel's own restaurant in the scenic area, and the price is very reasonable. There are farmhouses outside where you can also eat out. Bad experience: The overall management level is very low. Although the overall environment and price of the hotel are there, the service level is not comparable. First of all, we checked in at 3 pm. We arrived early, put down our luggage and went for a walk. However, when we came back at 4:30, we found that the room had not been cleaned. I don’t know if there was a communication problem in the hotel. My friend and I could only wait in the courtyard for the aunt to clean it. . Then, there was no crisis public relations response, and no one came to apologize or take remedial measures. We gave them free cruise tickets after giving strong feedback. Although there are many people in the Spring Festival and the hotel is short of staff, the crisis management awareness and cakes are too poor. Fortunately, the supervisor's attitude is okay, otherwise I really have to complain on Ctrip. Areas that need improvement: The phone in the room does not work, and the feedback was not resolved. I don’t know if I forgot it; after cleaning, you can see obvious stain marks on the dining table. It should be that I was anxious to clean and did not wipe it; the light did not indicate what to do. On and off, I keep trying blindly anyway. In short, I live here just for the natural environment. If you want a better experience, please refer to the above content I wrote to see if it is acceptable.

This treasure hotel is really surprising. You must book a single-family house to experience the fun of a private garden. The service is particularly amazing. The people who drive the electric scooters are all girls. They are capable and professional. They explain everything clearly and orderly, and their attitude is impeccable. I really like it.

First of all, the hotel environment is very good. When you open the curtains in the morning, you can see the flowers nearby and the mountains in the distance, like a beautiful oil painting. It is very comfortable and relaxing to sit on the rocking chair in the small courtyard every day. Secondly, the service in the hotel is very cordial. The girls are beautiful and capable. They are what the customers want and will never be perfunctory. The best evaluation of them is that they are cordial, sincere, simple and capable. I will recommend this hotel to my relatives and friends around me. If we want to enjoy the beauty that nature brings to us, it is recommended to stay in this hotel for a few days😀

Stay at this hotel during the Spring Festival holiday and experience a variety of flavors. Facilities: The overall facilities are OK, but the phone is broken. There is no explanation in advance. There is a feeling on the bed when you walk on the floor. It may be due to the container renovation, not the cement bricks. The projector settings are more unique, but the pixels It's very stretched and can't be seen clearly at all. Hygiene: Hygiene is not bad, it can basically achieve the hygiene level that a hotel should have. Environment: The environment inside the room is very simple. The environment outside the house is still very good. There is a small patch of grass and a rocking chair. Service: Let’s focus on service. The general conclusion is that the service attitude of the following staff is still very good, and they basically have a good communication experience. I think if it were not for this, I might give a 1-star negative review. But the management level of the hotel is very bad! 1. When driving to the hotel, we followed the navigation route. Because there was a traffic jam during the holidays, I called the hotel front desk for consultation. The feedback given was that the navigation route may have been wrong (the route guided by the navigation route was past the west gate, and they said it was wrong. But there is a road between the west gate and the east gate), so I told the front desk to ask the staff to call back for guidance. I turned around and drove for a while without receiving a call. I waited on the roadside for half an hour and was really anxious until I called. I called Ctrip to complain before responding, and the response concluded that I was not wrong! The navigation is correct! So he turned around and went back. I was delayed for more than an hour, and I didn't enter the room until almost 7pm! 2. When checking out the next day, I was told that I must check out before 12 o'clock. I communicated that my family was not feeling well and wanted to extend the stay to 13:30. The reply said that there was no way, and my attitude was very firm. (Actually, my family members are probably infected with norovirus and have a low fever and want to sleep again.) To be honest, I would not make such a request in normal times. If it were not for this special situation, there is no way to call Ctrip and Ctrip will assist in communicating until 13: Check out at 30. To be honest, in terms of service, the management staff have no idea how to manage a hotel service company. They have no customer experience perspective at all, which is very bad. I stayed in more than ten hotels during the Spring Festival, and I couldn’t help but comment on this one.

The location is very good. When you wake up in the morning, you can experience the quiet and beautiful scenic spot in the early morning before the tourists arrive. The room is a private courtyard and is very comfortable. The only flaw is that the breakfast variety is too small and cannot match the configuration standards of the rooms.