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5 star

Danau Toba Hotel International
4.1/5125 Reviews

Danau Toba Hotel International

Medan|1.59km from Young Aquarium
We only stayed at this hotel because we were attending a wedding reception being held there. I have stayed in more than 150 hotels around the world and for the first time I was required to pay a refundable deposit for a remote control for the A/C. The bathroom is exceedingly tiny. My cat couldn't swing a cat in it. There was no hot water at 5:00pm after we had travelled 5 hours to get there and really needed to freshen up. On our way to dinner, I asked at reception about this and was told that due to ”technical problems” we could only have hot water from 6 - 8AM and from 6 - 8PM. I explained that I did not know about this. The receptionist then showed me a document that I had not seen nor been shown when checking in that explained the situation. I suggested that guests should be informed about this when checking in. Miraculously, the 'technical problems' were resolved the following morning. The staff were not aware of what was happening at the property. We asked if there was live music. The receptionist directed us to two venues on the property, but each was closed. Only the disco was open. The food in the restaurant was mediocre at best. They try to do this barbeque thing at the table, but it fails to deliver. There were plenty of plates, cups, glasses and so on, but only one spoon. There's no light above the cabinet where you make tea or prepare snacks etc. The light above the makeup / grooming mirror was not working. They clearly don't check that everything is working when they clean the rooms. The furniture, carpets, cabinetry, wall coverings etc are very dated. However, the bed was comfortable and the wall covering behind the bed was relatively new. There's no safe in the room. I know that safes are expense and there are always technical problems, but pretty much every property that says it's 4-star has a room safe. The worst part from a safety perspective is that the elevator doors close within a very short time. I injured my arm as the door closed on me within 5 or so seconds and hit me quite hard. A petite granny could have been seriously injured. No-one seems to care. It's an obvious problem and should have been fixed. The restaurant did not stock beer or wine or any other alcoholic beverage. It's a property that management doesn't seem to care about. The staff are helpful, willing, courteous and respectful, but not properly trained. This is a sign that management or ownership doesn't give a toss.

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Explore Guest Reviews of Hotels in Medan

Searching for hotels near Young Aquarium? Compare room rates and reviews to find your ideal stay.
Desatu Hotel
3.8/520 Reviews
deSatu hotel, located at complex central point mall, medan, sumatra utara ... Good hotel, the room is nice, very clean, tidy, complete emenities, refill drinking water outside the room, deposite box inside the room, except there's no fridge ... Strong shower, cool aircond, comfort bed/pillow/linen...
Gandhi Inn
3.7/55 Reviews
Hi Moshi here, was stayed for 4 days 3 nights, everything is just perfect… especially the hotel staffs are was so nice to the customers… Staff name IQBAL he is 1 of the best staff was helped me without think anything… kuddos to the management for hiring such a good and soulful staffs… Will recommend and will visit again… thanks and stay safe… see you when i see you guys♥️
Swiss-Belinn Medan
4.1/5165 Reviews
the stay quite nice, washroom and hot water also work properly. fast wifi, and fast check in process. also love that they have massage spa inside the hotel with affordable price but as a malaysian , i would say, its quite cheap when they give you a discount voucher. if you dont really want to go out, you can order the room service food which also quite big in portion (for me) and the tempe goreng with the sambal sauce was so nice. In front of the hotel , got several private taxi service (suv car) with a range of price like 1 million IDR to Parapat(lake toba) & 700 thousand IDR to siantar.Just in case you had last minute plan to go to danau toba and didnt book any supir in advance The only thing that i wish they change is the bath towel. Please change it to the new and softer one. all the thread is coming out from the towel.
Semalam at Sun Yat Sen - Self Check IN
4.1/52 Reviews
This is a special homestay I stayed in Medan, because it is fully self-service, there is no staff, at least I haven't seen any since last night, but this does not affect our peace of mind at all. The beds in the room are very clean, there are also charging sockets, and the security is also very guaranteed. You have to enter a password to enter the door. The shower and toilet are also very comfortable. There are messages from previous travelers on the wall of the front hall, and you can see that everyone praises it. 🌷🌷🌷 But there are a few regrets. All the beds on the first floor are a little wet, so I had to use a dry towel to pad them. The stairs to the upper bunk are difficult to go up, and there are no food and beverage stores or places to visit around! Overall, I am 70% satisfied!
Karibia Boutique Hotel
4.5/5135 Reviews
its a walking distance to centre point mall and subway station. got mixue cafe and mart in front of the hotel. the bedding was so comfortable and soft. the check in process quite fast. appreciate that. hot water and shower also nice. they got spa for massage with cheap price plus 100 thousand IDR discount voucher for the spa. but i wish, the spa staff would give some private time for customer during changing clothes and shower time after the massage instead of cleaning and setting up the room, walking in and out while customer changing. it was kind of disrespectful to me that i dont want to repeat the service. also my whole session should be 90 minutes (traditional massage ) & ear candling (45 minutes). start at 12.20 pm but end at 2 pm. so definitely not recommended if you want to pay for the correct amount of time you get. the hotel do have storage service for luggage just in case you want to go out / to the mall after check out time before going back to the airport. I will repeat the stay but not the spa service.
OYO 91996 Vivo Stay
3.8/52 Reviews
WORTH IT! Please support this hotel, the receptionist was helpful and friendly. The room was clean and spacious, also have water heaters. Usually foreigners stay at this hotel but pandemic really shut this business down :(

Frequently Asked Questions

Medan Travel Guide

If you want to stay at the best hotel in Medan, Trip.com is here to help! Looking for hotels in Medan? Trip.com is a great place to start. Medan is a city with tons of tourist attractions. You'll never want to leave! While traveling to Indonesia, Medan is one of the most popular destinations.

Kualanamu International Airport is the primary airport in Medan. It's easy to reach Medan. The city can be reached by plane, train, and car.

You don't have to worry about accommodations when traveling to Medan. Here, there are more than 110 hotels for you to choose from. When looking for hotels in Medan, there are likely good options at a nightly budget of just 24 USD. There are 5 five-star hotels in Medan at an average price of 55 USD per night. There are 14 four-star hotels in Medan at an average price of 46 USD per night. There are 35 three-star hotels in Medan at an average price of 20 USD per night. There are 29 two-star hotels in Medan at an average price of 13 USD per night. As a popular tourist city, Medan has many renowned chain hotels. In Medan, there are hotels under the Four Points brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Four Points. Four Points is the most popular brand among tourists. Cordela Hotel Medan in Medan is a favorite among Trip.com users. JW Marriott Medan is also one of the most frequently chosen hotels.

In the city center of Medan, you'll have easy access to Shri Mariamman Temple, Milo Karaoke. If you want to spend a fun vacation with your family, locals recommend visiting Lake Toba. The most popular attractions for tourists in Medan are Medan Grand Mosque, Inul Vizta, De'Tones.

Average Temperature

• January to March: 29.74°C during the day, 25.02°C at night

• April to June: 30.77°C during the day, 25.9°C at night

• July to September: 30.23°C during the day, 25.3°C at night

• October to December: 29.08°C during the day, 24.83°C at night

Average seasonal Rainfall

• Spring: 101.33 cm

• Summer: 158.67 cm

• Autumn: 205.0 cm

• Winter: 289.33 cm

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