Very important: The people were all top notch and helpful. The only reason that a 5 star was not given overall were for little things and I suspect that some things are due to the age of the facility. There weren’t any USB ports. The sheers on the windows open and closed but the solid curtains were fixed in an open position leading to privacy issues at night. There was a stain on the carpet. They ran out of tissue. The refrigerator was set on the highest setting and froze my water bottle. DESPITE all that, I count the stay to be a pretty good one. The people were great and helpful. The beds and pillows were very comfortable. The room was spacious enough (especially since it was only me there :D All the electrical, lights, and plumbing worked. Hot water came almost instantaneously.