Pet friendly Hotels Munich

We had an absolutely wonderful time at Sofitel Munich. The room we were staying at 425 had a nice spacious room with many amenities. All the staff were very friendly especially Manager Mr. Umut was very accommodating and very helpful. He was always greeting us with a smile and took care of all our needs and requests. The bar was also very luxurious with many nice cocktails. We will miss Sofitel and will definitely come back next year!

Location is perfect. Right across train station. Bus from the airport stops right in front of the hotel. The only problem is the room is extremely small. Can only fully open one big suitcase.

Nice stay. Good access with car and good connection to the city center. U-bahn is next to the hotel. Rooms are good. Bunk beds could have higher guardrails. Breakfast is good and you have a lot to choose from. Juice glasses could be bigger (now only 1 dcl). Parking is a bit expensive (18€/day).

The hotel is in a good location, very close to Maria Square. The hotel feels quite old, and the facilities are barely passable at this level. It is embarrassing that there are no toothbrushes and soap in the room

When we turned up at the hotel at no fault of the hotel the holiday company we used did not change the dates of our hotel (from 26-29th to 27-30th) in line with our flights. This was quickly sorted by signing a form to confirm that this was the case. Then on our last night I was in the room by myself when a man that had just checked in had let himself into the room, he soon realised and walked straight back out. Shortly after I had a receptionist named Mustafa I have been told barge into the room demanding that I pack and leave right away as I should not be there. He threatened to ring the police if I did not leave right away. He did not want to listen to a word I said when I tried to explain to him the situation that I thought could have been the mix up, I rang my boyfriend to come straight up to the room. The tone and manner of this staff member was completely unacceptable. As soon as my boyfriend arrived his manner changed completely and became very polite. My partner went down to reception to try and sort things out to which he got shown the form we filled in on arrival with it forged, the date had been crossed out and edited which I’m assuming is to try and cover up the fact they were in the wrong. Never experienced anything like this anywhere I have travelled before. Definitely did not feel safe by myself as a woman. So disappointed after such a lovely holiday this completely changed the tone and ruined it 😢

It’s very good, but enough issues to knock a star off. Lots of good things - very clean, modern room. Great shower. Good lighting. Comfortable bed. Fabulous breakfast, with omelettes to order. Every sort of milk you could imagine (though except, oddly, we couldn’t find fresh - the one we thought was it was UHT!). Great gym on 14 floor. Internet lightning fast. The staff were friendly and gave you full attention when you were with them. Issues. Short staffed. On checkout, for example, only two staff, one of whom was on the phone … then the other could not get round an issue for a couple checking online, so had to be helped by the first. When a place is this swish, check in and out should be fast and slick. It wasn’t. Short staffed in the restaurant too: we’d booked a table but were ignored by the two staff who were covering the bar and the tables. A lot of tables and a long wait to be seated. Better training needed: at least greet and acknowledge the waiting guests. Restaurant food was ok. In the room: no access to the online hotel directory: reception didn’t really understand the problem and sent a spare remote up to us, then guessed maybe a software issue. No USB ports in the sockets, and none to loan (you could buy them apparently). (Tip: actually there there are two USB ports - on the back of the TV! They’re fiddly to reach but it can be done, and they charged a phone overnight).

Service was great. Nice lounge to wait around before check in. Location was great as U station is just round the corner from the hotel entrance. It's about 20 minutes to Marientplatz and HBF. Good connectivity for transport to the Adele concert.

Excellent location, pubilc transport just outside the hotel, staff is helpful, rooms are quite big, beds are big and comfortable. Check in and out quick and easy. Wi fi signal can be better. Overall quite nice accomodation for reasonable price.

Good staff and location. only 400 minutes walk from Munich HBF. Bed was very comfy. Staff was helpful and change the bigger room for us when they saw we have children. Free watter bottle in room is really good and hard to find in the city. We were at 5 stars hotel in Munich, but there is no bottle of water for free and very less hotel amenties. If I would recommend, I will recommend to improve the variety of breakfast only.

A nice hotel, but the two bedroom is not really a two bedroom. It's more like a one bedroom plus the living area converted into the second sleeping area. I find the ”two bedroom” room type too squeezy for 4 pax. We cannot even eat together on the same table, no table space and not enough chairs. Also, although there is a lift, our floor is not at the lift landing, it's in-between the lift landing, so for those carrying big luggage, it was tedious, not recommended. Otherwise, the room facilities are good, the location is great. They also allow us to leave our luggage there while waiting for check-in, so that is nice too.