Guest User
March 2, 2024
In January 2024, I went skiing with some friends and stayed at Pension Wing. I will write my honest impressions and what happened without any lies. It is in a great location, just 0 minutes walk from the Blanche Takayama slope. The atmosphere is good, the rooms are clean, the bath is good, the food is elaborate and the taste is pretty good. We all said that we found a good inn and that we will have a training camp here again next year. On the last day, when we returned to the inn after skiing, the owner was waiting for us. The words that came out were... "You were skiing until very late, what time do you think it is? It's already 3pm!" "I can't clean up," "Normally you would come back by noon, what a shame." . . . When my friends returned 10 minutes later, he said, "What time do you think it is! Check-in is at 3pm, but you can't clean up. You're adults, so it's common sense, isn't it? I've been doing this for 35 years, but this is the first time I've ever seen something like this." . . . On the website, it said, "Even after check-out, luggage storage, changing clothes, and parking are free until 4:00 p.m." Furthermore, the owner's wife let us use the room to change clothes because there were no other guests. Even if there was a misunderstanding between us, the owner, and the owner's wife, such abusive language is not acceptable as long as the service is provided for money. By the way, our group was not at fault in any way. I have stayed at various inns, not just ski inns, but this is the first time I have had such an unpleasant experience. I came to make fun memories, but I was scolded instead. It was the first time I met an owner who did not consider the customer as a guest, and who complained about the customer for his own sake instead of putting the customer first. I was very shocked that such an inn and such people exist in this day and age.
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