金太郎ホテル Overview Prices Reviews Location Photos About Google review summary 4.1 55 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites  Trip.com 4/5 · 3 reviews Reviews Write a review All Kitchen (7) Bathroom (11) Location (10) Cleanliness (12) Sleep (6) Room (6) Property (10) Service (7) Most helpful All reviews jennifer phan1/59 hours ago on  Google Not family friendly. My room was 301. I reserved for 9 days and requested to leave and a refund the 2nd day. Positives: The attractive price, responsive to my messages on air bnb Negative: 1. These units are not individually owned. So, the part of the house rules where it mentions, "this is someone's home take of it like it is your own," is a strange statement. 2. The fridge has mold all around the seal. It looks like it has been there for a long time. 3. There are brown splash marks on the ceiling and next to the fridge. 4. The mirror was dusty and wasn't wiped down. 5. The air purifier in the room had layers of dust on it when my kid walked by. His pants were filthy. I ended up moving it so he wouldn't get dirty again. And the chair that i moved it next to also got dirty. 6. The room smelled like mold. I was sneezing, coughing, and had a runny nose in that space. 7. After washing my son's clothes, it smelled like mold. I'm not sure why that would happen. 8. The chair in the room was so gross. It had brown stains all over. It looked waaaaaaaay used. 9. Dusty headboard 10. The kitchen vent had what looked like years of dusty/oil build-up. 11. The front entry wasn't cleaned. There was still dirt and stains. 12. The AC makes a crazy loud dripping sound. When brought up to the "host," they told me it was bc I set it too low. Which was strange bc I never touched the AC. It was in the same setting from when I checked in. I was instructed to turn it off. Which I did. The noise continued. For another 2 hours. Three hours total. 13. There are too many "gentlemen" host clubs there. I felt uncomfortable walking around with my kid. Also, the house rules,"Do not answer the door if someone rings the bell," did not make me feel safe. 14. The check-in process is annoying and time-consuming. 15. The code to the door I don't think has ever been changed. All in all, the photos they posted were of a very clean space. I agreed to pay to stay in the space advertised. The response from the host was,"we are sorry we could not meet your expectations at this time." That was really frustrating reading that. Don't advertise a clean space and deliver a filthy one. My expectations are not high. My expectation was to stay in a clean place, with no active mold, and not smell like feet.
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