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Explore Guest Reviews of Hotels in Naples

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Santa Chiara Boutique Hotel
4.6/544 Reviews
Spaccanapoli
We really enjoyed the location for this hotel. It's on a pedestrian friendly street, you can really feel the city vibe. Lots a people on the street at night, but we couldn't hear them from our room. You are within 5-10 minute walk to many great restaurants and street food. The roof top patio is really nice, you can see the whole neighborhood and the harbor. We had take-out one night and ate at the roof top patio. The hotel had plates, and they cleaned up after. That was really nice. The person who prepares breakfast remembered what we each had to drink the day before, and asked if wanted to the same. We stayed in suite 204, with 6 people (adults and children), it was perfect for family. There are 4 single beds (can be pushed together) and a queen bed. You may lose a bit of privacy if the kids are sleeping on the loft above the queen bed, and the adults are sleeping below. The breakfast was good, with good pastry. The fruit selection can be better. We thought it was watermelon and peach season, and they were all grown locally, but didn't see any in the hotel. The hotel contacted me a couple of days before we arrive via Whatsapp to make sure we have directions getting there. Not all vehicles can drive up to the hotel (except scooters and some small taxi I think). We had to walk a couple of minutes from where we were dropped off because we were driven there by a minivan.
Hotel Neapolis
3.7/533 Reviews
What to say ... really at the center of everything!!! We stayed in this hotel for 3 nights: very comfortable, very spacious room with very large shower suitable for recovery after having turned all day to visit a city from the thousand faces. Abundant breakfast with fresh cornets, worthy of this name ...e not surgelati...come we are now used to eating almost everywhere! Inside the bank there is the smile of Aida ...e the excellent cappuccinos served with courtesy and professionality! Personal and owners all very gentle ...Marco knows to understand the client and give precious advice ... to optimize your stay and visit as much as possible depending on your personal taste! The hotel is less than two steps from the famous Sorbillo Pizzeria, via San Gregorio Armenia, from the Monastero di Santa Chiara, from the Capella San Severo etc ..... restaurants, tractors, pizzeria, bakery are at every meter along the courts ...in summary the only The problem is that you eat always in Naples! Sure when we come back to this city we will stay again in Naples ...
Soggiorno Paradiso
3.6/521 Reviews
in Christmas we decided to make a trip to Naples to visit the markets and we found on the booking portal this Beb was very comfortable as it was focused on the historic center of Naples and allowed us to move calmly
Relais San Severo
4.6/529 Reviews
Spaccanapoli
This boutique hotel is beautiful. High end finishes and perfectly decorated. However, it was absolutely filthy which ruined my stay. I was so tired (after dragging luggage for a half hour through filthy streets that were covered in dog/human feces and stalked by a man who was hoping to rob me) and didn’t want to fight over getting my money back and finding another hotel so I reluctantly stayed with much regret. The room had not been cleaned for a long time. It looked like it had not been cleaned for months. The shower had hair all over it, left over shampoo bottles, and shampoo/soap/dirt/water stains on the floor and walls; the same with the sink and counter. The sheets were like sand paper which is very unusual in European hotels. The top bedding was dirty and stained. I did my best to clean it up myself as there is no housekeeper on property since this place only has five rooms or so. Furthermore, there was no other room to move to. There was a very nice man who worked during the day at the front. After 5:00, you’re on your own if you need anything. It was also difficult to find. All this for $150 a night. I will never return to Naples which is the dirtiest, smelliest city I have ever visited so I shouldn’t have been surprised at the condition of the room. Oh and the hot tub on the roof was not filled with water which would have been nice because it was winter and the view was nice.
It’s Room
4.5/552 Reviews
Spaccanapoli
This is one of the nicest rooms we stayed in during the three weeks we were in Italy, and given that it was a big city, and in the historic district, it was a very fair price. The staff was also very kind and accommodating. That said, this is one of the types of hotels where there is simply a floor that is taken over and no real front desk and no staff there except for just a few hours during the day. That’s not necessarily a negative but it can be difficult sometimes if you want to contact someone from the hotel. We also had a problem, and as much as the elevator wasn’t working for 3 to 4 days we were there and that meant walking up and down five flights of stairs. Every time we need to come and go. Not their fault, of course, but if you had any issues with mobility, it would’ve been impossible to stay there.
Hotel Europeo Napoli
3.6/541 Reviews
More of a hotel than a hostel, very comfortable and clean, staff are friendly and location is amazing. Previous reviews are somewhat hilarious - elevators in Italy are small, this place does not have bedbugs (there IS an outbreak in France however, perhaps the visitor had come from there?) area was amazing (kids at the bodega outside are college kids, not ”junkies”) with plenty of restaurants and museums within walking distance. As with many Italian hotels, you have to insert one of the keys inside the room once you enter to turn on the electricity (response to someone who complained there was no power.) It was affordable and we liked it so much that we came back for a second visit!

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