Find the Top Hostels in Paris 14th arrondissement-Observatoire

My flight got delayed, so I arrived late to the hostel around 2 AM on the night of March the 10th ”My reservation was from the 9th, so no problem” I seemed to wake up the receptionist who suddenly got busy on phone but had done the check in procedures, I reconfirmed it's a bottom bunk bed ”due to a medical condition, I can't climb” he said Yes Yes.. My room is on the 5th floor, I was fine and asked if there's a lift, he said Yes Yes ”basically was busy on phone and didn't even listen to what I was saying” I went up ”no lift btw but it was okay” to find the bed assigned is on top, and there was only one person in the room! I went down again asking if I can take the vacant bottom bed, then he got mad!! No you can't, wait for my colleague in the morning to see if he can move you. I asked if I can stay at the reception till then, but no it's closed... So I will just stay here in front of the Reception desk I replied. I affirmed I had my request delivered for a bottom bed, there was only one person in the room, so why can't I just get any?! He got very mad; started to call me crazy, and then shifted to the ”I don't speak English” and saying Me NO ME NO ME NO... He then approached very very close waiving threatening with his finger ”saying we are not discriminating you”!!! What? Who said discrimination?!! Then, I started to film his attitude with my cell phone right away as it was that close it gets physical.. He panicked when I started to film and called the police on me and asked me to go spend the night in the kitchen!!! Unluckily for him, I can understand French pretty well but I only speak English... He asked the police to come because I was making a fuss and a scandal. The police arrived like 30 mins later, while me shaking and waiting in front of the desk as he vanished when I started to film. Very Unluckily for him, the police was very supportive to me and they spoke English... When I told them the whole story; they asked him to return my money as long as they didn't adhere to my request for bottom bed, it's a medical condition but he was so rude to them as well saying, It's not his problem! He refused to refund saying tomorrow in the afternoon I come back to his colleagues be refunded. The police stayed with me till I booked another hotel for the night and THEY SAID IT'S NOT THE FIRST TIME THEY RECEIVE COMPLAINTS ABOUT THE SAME PERSON but they can't file a case against him since it didn't get physical. While booking an alternative accommodation at 3 AM outside in the street, he called me in to give my money back!! This is a story I wanted to share, a story of lying, aggressive, and rude receptionist. Ah, and to the police; he stated that there's someone taking the bottom bed... While the key of the bottom bed was actually left on the check out tray!!! If you want ur days ruined and both yours physical and psychological health abused and tortured go to this place and deal with this man in particular. I dare their management

My friend and I stayed at an all girls dorm for 5 nights. Here was the BAD experiences we faced…. 1. My friends locker in the shared dorm did I not work, after we noticed this she went to front desk where she was met with awful front desk service from F****e. He simply said lockers aren’t meant to be used because they do not want to go up to rooms and unlock them when people forget codes. So first he says lockers aren’t meant to be used (which later another front desk worker said they are) then he says he will come and unlock it, but it wasn’t locked it was broken and did not lock, he said he would send someone up later (which he never did) and she left it at that. A few minutes later we decided to ask to switch to another bed within the room for a locker that works to then he started SCREAMING at us in the lobby for coming to him a second time asking about the same locker issue, which is totally logical for us to want a locker that works in a shared dorm. He was very nasty with us and we kept stating the locker did not lock and he was not interested in what we had to say, we offered to show him a video of the issue with the locker (as we understand a language barrier in case he did not understand we were saying it did not lock) he waved his hand at us uninterested at the proof and eventually he said he will send maintenance up to look (again, he never did). Throughout the day nothing was resolved we went to front desk later and we stated the same issue to another guy and he simply gave her a different locker with no issue as the Felice should have done. 2. We had ANTS in our room!!! No wonder why they don’t allow food- they haven’t fixed their ant infestation!!! 3. NO HAND SOAP IN OUR ROOM -BUT THEY STATE THEY ARE COVID-19 cleanly… 4. I’m unsure if it’s normal for hostels but they clean the room while we are gone-, but when we would come back, dirty towels were left in the bathroom. None to be provided fresh, as new comers arrived at different times. 5. The vending machine took my money and I later noticed on my bank statement- No I was not fully refunded.