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5 star

Patong Bay Hill Resort
4/5205 Reviews

Patong Bay Hill Resort

Patong Beach Phuket|0.87km from Natural Thai Spa
Location: quite difficult to locate, some bolt drivers got lost trying to find the entrance Check in: was a breeze, but had to pay a deposit of 5000baht which we were not informed of even in trip or confirmation email, i wish this was more transparent. It will only be returned to you during check out after housekeeping staff check your room( it will be deducted any item is damaged or missing) - After check in, shuttle will bring you up as the rooms are location on top, lobby at the bottom of the hill. The shuttle was very dangerous , if you are with luggage, going up the hill theres no buckle to hold on to your luggage if you do not hold on to it tight enough, it will just roll off the shuttle , we were also not warned about the steep slope. > our room was located in the middle of the blocks, so the shuttle dropped us at the bottom and we had to climb the stairs with our luggages, the staff did not want to help us carry at first. - no shelter at all at the lobby, if its raining, then you’ll have to walk under the rain to the shuttle. - you can request the shuttle to drive you from your room to the lobby/vise versa as it is not really convenient with the hill and STEPS. -The first 2 days, staff was fine, all good driving us up and down whenever we called, then out of a sudden, they asked us to use the ‘shortcut’ to our room. Did not specify why, but we rejected after walking the FLOCK OF STAIRS for a day, they were at least 5 stories steep mind you. - if you do not wish to take the stairs, you may walk up/ down the hill, which is VERY dark during night time. Check out: worst day of all, they called your room at 1145 to rush you to check out, said will send a shuttle to OUR ROOM but did not specify which block they will be waiting at, we waited but no one came to our room. After waiting for 5mins? We are unsure if we should carry our luggages up or down to the different pickup point, so i used the staff phone outside to phone the lobby to clarify. The staff answering the phone did not even bother to listen to my question, she just answered, ‘check out? Yes ok we will send a shuttle’ then i asked again, WHICH BLOCK SHOULD I WAIT AT?? And she replied me ‘CHECK OUT YES OR NO?’ I said YES, then she just said OK and ENDED MY CALL. In the end, we had to carry our down luggage, without any help, up the steep stairs, and the shuttle WASN’T even there. We waited for extra 5-10mins before the shuttle came. check out: at the lobby, had to wait 10mins for housekeeping to check our rooms before we can check out successfully and get our deposit back. At the same time I had already feedback my encounter to the manager at the lobby, which said she will take care of if later. She’s fine, she apologized. > and finally it was our turn to collect the deposit, the same lady who pickup and ended my call, called out to me. ‘NI HAO NI HAO( hello hello in mandarin) I was so offended, not every asian looking person can understand mandarin and she could have spoken to me in english cause I spoke to her manager in english right? Its obvious that she did not want to speak to me probably cause i feedback about her. All in all, i will not recommend this hotel. Thank you.

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Breakfast

iCheck inn Residences Patong
3.6/518 Reviews

iCheck inn Residences Patong

Patong Beach Phuket|0.06km from Natural Thai Spa
This place turned out to be a complete disaster. By no means an apartment hotel. Just an apartment complex with absolutely no in-house ameneties with two *****s sitting at reception to handover the keys to you and don't even bother to escort you to the room at the time of check-in. These *****s don't even know how to talk to guests in a polite way. Even my illiterate housemaid behaves in a much nicer way. No glass partition between the restaurant kitchen and seating - making the entire ground floor smelly with seafood frying. Strictly no for pure Indian vegetarians who are not used to such smell, otherwise go to the restaurant be ready to puke. Our son almost did and ran out of the building. In a small, so-called 1 bedroom apartment, they have tried to fit too many things. The fact is - everything is good for nothing. The wooden partition between bed and living makes both spaces too small and claustrophobic. Sofa is at 5 feet viewing distance from the 40 inch TV, better you bang your head on the TV instead. Microwave is placed at a height of 6 feet - use chair to climb and see the status of your dish. A small balcony is good for nothing - and housekeeping never cleans it, which makes it full of dirt. No in-room phone, no on-demand housekeeping, no room service. So be ready to make frequent trips to the ground floor reception and nearby 7-Eleven and Family Mart for small small things. No tea/coffee/sugar pouches in the kitchen, bare minimum utensils, hot plate based old style cooktop doesn't give any temperature control. Toaster and tea kettle provided, but neither enough plug points nor enough space on cooking platform to out these. Didn't even provide utensil cleaning liquid and scrubber. No hand towels provided in the bathroom. No hooks to hang clothes. I was pleasantly surprised to see beach towels in the bathroom. My question is - if you are charging like any other 3-star hotel in the area, and can't even take care of such basic things, why are you calling yourself a ”hotel” and charging like a 3-star hotel. Only milky white bedsheets and strong Air-conditioners don't make you a good place to stay. Services, amenities and behaviour do, all of which badly lack in your ”hotel”.

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Family friendly

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Explore Guest Reviews of Hotels in Phuket

Searching for hotels near Natural Thai Spa? Compare room rates and reviews to find your ideal stay.
Good Nice Hotel
3.9/513 Reviews
Patong Beach
Goodness Hotel, introduced by a friend, is good, the environment is good, the location is also good, not far from the beach, and also close to the night market, praise!
Happy 99 Guest house
4.4/558 Reviews
Patong Beach
Good location. Rooms are spacious and clean, they are cleaned every day as well which was a bonus. The pool is really nice and it’s a sun trap so perfect for sunbathing if you don’t want to go to the beach. The staff are really friendly and helpful. Our flight wasn’t until the nighttime and they let us leave our bags behind reception after we checked out and let us use their pool until we had to set off to the airport. Really good value for price and I would definitely recommend. 10/10 would stay again. Thankyou
Siralanna Hotel
4.1/526 Reviews
Patong Beach
We all liked it very much. Many thanks to the girl from the reception, we have not met such friendly employees! The hotel is very good value for this price. Clean, no unpleasant odors, cleaning every day. Photos correspond to reality
Madam House Patong
3.8/551 Reviews
Patong Beach
The price is really cheap. I thought it couldn't be so good, but it turned out to be beyond my expectation. The room is very clean. It's very close and convenient to Banzaan. It's only a few minutes' walk away. Jiangxi Leng is nearby, and the sanitation is very clean. At night It's very quiet, unlike the one I lived in before, I will stay here again next time, it's worth recommending.
Alfresco Phuket Hotel
4/528 Reviews
Patong Beach
Good hotel. Snow-white linen. Everything is clean and cleaning is carried out. Responsive staff, they help us with whatever we need. It was quiet in my room. Swimming pool, relaxation area. I regretted that I took the hostel, everything was fine there, just hostels are no longer for my age. Thank you, I will come again.
iCheck inn Residences Patong
3.6/518 Reviews
Patong Beach
This place turned out to be a complete disaster. By no means an apartment hotel. Just an apartment complex with absolutely no in-house ameneties with two *****s sitting at reception to handover the keys to you and don't even bother to escort you to the room at the time of check-in. These *****s don't even know how to talk to guests in a polite way. Even my illiterate housemaid behaves in a much nicer way. No glass partition between the restaurant kitchen and seating - making the entire ground floor smelly with seafood frying. Strictly no for pure Indian vegetarians who are not used to such smell, otherwise go to the restaurant be ready to puke. Our son almost did and ran out of the building. In a small, so-called 1 bedroom apartment, they have tried to fit too many things. The fact is - everything is good for nothing. The wooden partition between bed and living makes both spaces too small and claustrophobic. Sofa is at 5 feet viewing distance from the 40 inch TV, better you bang your head on the TV instead. Microwave is placed at a height of 6 feet - use chair to climb and see the status of your dish. A small balcony is good for nothing - and housekeeping never cleans it, which makes it full of dirt. No in-room phone, no on-demand housekeeping, no room service. So be ready to make frequent trips to the ground floor reception and nearby 7-Eleven and Family Mart for small small things. No tea/coffee/sugar pouches in the kitchen, bare minimum utensils, hot plate based old style cooktop doesn't give any temperature control. Toaster and tea kettle provided, but neither enough plug points nor enough space on cooking platform to out these. Didn't even provide utensil cleaning liquid and scrubber. No hand towels provided in the bathroom. No hooks to hang clothes. I was pleasantly surprised to see beach towels in the bathroom. My question is - if you are charging like any other 3-star hotel in the area, and can't even take care of such basic things, why are you calling yourself a ”hotel” and charging like a 3-star hotel. Only milky white bedsheets and strong Air-conditioners don't make you a good place to stay. Services, amenities and behaviour do, all of which badly lack in your ”hotel”.

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Phuket Travel Guide

On Trip.com, it's easy to search for hotels in Phuket. New and popular hotels in Phuket recommended by Trip.com. You can stay 3-5 days at hotels in Phuket without running out of things to do. Phuket is a city with tons of tourist attractions. You'll never want to leave!

Phuket International Airport is the primary airport in Phuket.

Trip.com offers discounts of up to 20% on 3083 boutique hotels in Phuket. When looking for hotels in Phuket, there are likely good options at a nightly budget of just 67 USD. There are 212 five-star hotels in Phuket at an average price of 192 USD per night. There are 583 four-star hotels in Phuket at an average price of 82 USD per night. There are 1244 three-star hotels in Phuket at an average price of 46 USD per night. There are 545 two-star hotels in Phuket at an average price of 19 USD per night. Phuket has many well-known chain hotels which are suitable for both business trips and vacations. Ramada is the top choice of many travelers in Phuket. In Phuket, chain hotels such as Ramada are one of the top choices among travelers. Millennium Resort Patong Phuket in Phuket is a favorite among Trip.com users. If you're still unsure, Trip.com recommends Angsana Laguna Phuket Hotel.

If you stay at a hotel in downtown Phuket, nearby attractions like The Foot Zone Phuket, Simba Sea Trips, Ao Po Pier can be your first stop. For short trips in Phuket, Nai Harn Beach, Ao Phang Nga National Park, Similan Islands are all good options. The most popular attractions for tourists in Phuket are Banzaan Fresh Market, Kamala Beach. With a developed commercial area, visitors can head to Central Festival Phuket, Big C Jungceylon, Jungceylon Shopping Mall for a great shopping experience.

Average Temperature

• January to March: 31.31°C during the day, 27.06°C at night

• April to June: 31.18°C during the day, 27.48°C at night

• July to September: 30.12°C during the day, 26.71°C at night

• October to December: 29.86°C during the day, 26.31°C at night

Average seasonal Rainfall

• Spring: 42.57 cm

• Summer: 205.23 cm

• Autumn: 302.07 cm

• Winter: 189.97 cm

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