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5 star

Craft Resort & Villas, Phuket Town
4.3/548 Reviews

Craft Resort & Villas, Phuket Town

Koh Sirey Phuket|1.66km from Phet phoom Travel

Latest booking 22 hrs ago

Not sure where to start….. I totally agree with the previous writer location is not good it’s miles away from decent activities, surrounding area is far from what you would expect from your holiday destination, yet alone somewhere claiming to be five star. The worst part about this is, the hotel is not self contained so you MUST go out for your meals. Unfortunately we did not see a local restaurant which look clean enough for us to enjoy a meal therefore we travelled each time to Phuket central which cost us 200 B each way (that’s not much but add it to your stay) Breakfast: what can I say……if you are use to rice or pasta for breakfast then you are ok. If you are also use to cold fried eggs sitting under a useless burner, likely breading millions of bacteria then you will be fine too…. I appreciate warm/hot countries normally have issues with flies but these flies are invited to breakfast as barely anything is covered and nothing kept hot. The gym: what gym I would say….just a few equipment in a small room The room: we had a swim up room and a private pool room. The swim up pool was cleaned regularly, not sure if this was daily but I give them the benefit of the doubt. The private pool was cleaned once during our 10 day stay and that was because I asked them to clean it. It was filthy and I wanted to enjoy it but even after they cleaned it I was afraid we would be infected by the mass of black moss sitting on the tiles. One big plus for the rooms was that on the surface it was clean. Unfortunately on our last day after my daughter was charged because her hair product had soiled to bed linen we identified the duvet and pillows were soiled. (What you don’t see can’t hurt you) Staff: in general I would say they were very nice but the day they presented my daughter with the sheets telling her to pay for them I realised they were pretty much two faced. I get that, they need to be nice because they are running a business but meeting such split characters whilst on holiday is something I don’t like at all. I pay my money to enjoy myself and I do not appreciate unprofessional mismanagement while I am on holiday. The experience was so bad the manager could not even bring herself to say good bye on our departure, yet she was present every other days. This could have ruined our holiday but thankfully craft was our base hotel while we travelled around Thailand.

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Explore Guest Reviews of Hotels in Phuket

Searching for hotels near Phet phoom Travel? Compare room rates and reviews to find your ideal stay.
Eco Hostel
4.4/50 Reviews
Phuket Town
The room is very clean, the owner is very enthusiastic, and will patiently answer any questions, knowing that we are going to Phi Phi Island the next day, let us take a free ride to the pier in the morning, thank you boss!
TP Guesthouse Phuket
4.7/52 Reviews
Phuket Town
The service is great, very close to the center of Phuket Old Street, just two steps away. The key is cost-effective
NCHANTRA BEACHFRONT RESORT
4/54 Reviews
Koh Sirey
This is my third time coming to Phuket, and I highly recommend it! It's hard to find a hotel in Phuket at this price that is right next to the beach. It's hard to find this kind of hotel on other beaches. I really regret not staying here the past few nights. Very comfortable! The room is comfortable, the staff is friendly, and the food in the restaurant is delicious😋Recommended!
Hotel Tide Phuket Beach Front
4.2/585 Reviews
Koh Sirey
The hotel was amazing we had a pool side room so had access to it right outside our door. The hotel is kept impeccably clean and the food is also good although pricier than if you were to get food at the market but definitely worth it. It has access to a beach and the rooms are just amazing and the bed it huge what needs and my partner liked was the separate duvets on the double bed as you can both be different temperatures. Air con was also very good
Siray Green Resort
4.2/521 Reviews
Koh Sirey
Beautiful accommodation, the staff at the reception are the sweetest of people & the most helpful! The security gentleman, helped us out when we needed a taxi in the evening, he had one there in 5 minutes. Everywhere is clean, fresh bottles of water everyday, good shower, comfy bed, calm environment ! It’s perfect if you need a complete wind down !! Highly recommend !!!
Foto Hotel Phuket
4.4/5158 Reviews
Koh Sirey
Everything was good and spot on apart from the restaurant cafe, the 2 girls staff there was so rude and not forgivable. I really wanted to put down complaints on them etc. but at same time I don’t want to cause a scene with there jobs. Eventually they will get there share of karma. So rude and *****y over small things. If you don’t believe me go there yourselfs and experience there cafe bar with there service. I can’t even explain or start. There wrong in every aspect. Seems like they hate their jobs and lives. I had to take a sneak pic of them. I went to the restaurant in tide next door and there great Matthew the server was on point and was nice guy. We just ate there for 2 days

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