Prague Hotels with Airport pickup service

We liked the stay at the hotel in general, we were very lucky that it was not very hot in Prague, since the hotel did not have air conditioning. On the plus side, the location of the hotel was quite convenient, there were metro and trams nearby, there were delicious breakfasts and spacious, clean rooms, the guys and I were delighted, the cool guy Anuar always smiled at the reception and we even invited him to drink beer with us, but unfortunately he did not agree ((( Helped me find the club we were looking for and suggested the way to the main attractions, I rate the hotel 5

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

I stayed here last weekend and all I can say is amazing, rooms are immaculate, while hotel is beautiful and the service is incredible! Every meme er of staff we met were so helpful and friendly and went out of their way to help! I would like to give a special mention to Petra who helped me so much when our airline lost our luggage and I didn’t have my essential medication, Petra was amazing and found a doctor immediately for me who provided me with my medication! All staff went above and beyond and I would recommend this hotel to anyone visiting Prague!

The hotel is about 10-15 minutes' walk from the old town, right next to the Two Hanging People, and the location is quite convenient. The room was of medium size, clean and tidy. It's very comfortable to stay in, highly recommended.

Went to Prague on the 4th of October, staying somewhere else on the 5th and returning back on the 6th, (two nights in total in the God Bank hotel) We travelled over for a football match out-with Prague. We had left match tickets you mistake in the hotel, we didn’t have enough time to return to Prague to collect the tickets. After contacting the staff at the Gold Bank, they came to our rescue by sending individual pictures of all the tickets, this allowed us to get them reprinted at the football stadium. We are very grateful. The staff were courteous and professional from the moment arrived, we all enjoyed our stay. I would definitely recommend this Hotel, it’s only a short walk to the train station, bus station, bars and restaurants.

Hotel in an excellent location, excellent breakfast but really poor reception: we booked through the restaurant reception for 25/12. The day before we go to the hotel restaurant to ask for confirmation and they tell us that there is no reservation! Luckily they find a place for us! But just luck. I ask the reception for clarification and they don't know what to say! Today during check out they ask me how many bottles of water we consumed in the room, honestly I thought the ones on the desk were free! However, I indicate the number, I pay by card, their POS doesn't work, I tell them to turn it off and on again but it tells me that the card obviously has no funds! Really rude and disrespectful!

Pleasant walk to most attractions. Money exchange shop and the Palladium shopping mall steps away. Feel safe walking in the early morning or late at night. The only issue is that no security door chain, and the door opening sound of the neighbouring room can be scary on the first night stay.

We stayed for 3 nights, 4 days. Our reason for staying was that we were attending Lewis Capaldi at the O2 (just opposite!) Prior to arrival, I had asked if they offered anything additional for my partner’s birthday. I received an email back quite promptly that I could purchase a bottle of bubbles or a cheesecake. I opted for the bubbles and asked for this to be in the room on arrival. Before we arrived, we received a notification through the Bonvoy app that our room was ready. On arrival, this was not the case. We waited for an additional 20 minutes or so, and the reception staff were very friendly and went through the city map with us. The room was spacious enough, and included a nice welcome message - though my partners birthday was not mentioned (something we had in previously hotels - so maybe something to consider?) Unfortunately the bottle of bubbles was not in the room, which was a little disappointing. Reception kindly allowed me to borrow a EUxUK adaptor. Once I had got back to the room, a member of reception had bought the bottle up. However, I was not there which ruined the surprise and whole reason I had done it. We decided to eat at the hotel restaurant. The food was okay, but the service was poor and inattentive. Before the concert, we had asked about access. We were told the hotel had a special entrance, and we’re given the necessary stickers to gain access - something we should’ve been asked & given on check-in? After the concert, we returned for a few drinks in the bar. The bar appeared to have a mixture of guests and non-guests, which was perfectly fine. However, the service was very poor. The bartenders prioritised Czech nationals and females, rather than adopting a ‘who’s next’ approach. This was also clear when table service was given to native Czechs, and not ourselves. The beds were pretty hard, though I would put this down to them being new and unavoidable. All in all, I would return if I were to be visiting a concert back to the O2. The hotel is outside of the city, but the metro is only 12 minutes away - the metro is incredibly good and extremely easy to use so this posed no issue at all.

Excellent location n at most 5 mins walk from the main train station Room size is moderate n big comparing to Asian hotels amenities are ok though despite offering the same things for hand face and hair lol Breakfast is included and good to have a chance to meet fellow travelers. Should have no worries as they have 2 sets of full food stations for everyone… capacity being more than 200 I wonder Price wise it is just worth the money

Looked at a few hotels and initially booked one that was twice the price of this one. So glad I changed my location. Its a quick 10 minute tram ride into central Praha which is the best way to get around. Breakfast was a typical continental affair, hotdog style sausage was the only meat available, lots of cakes and breads, cereals, fruit, and salad. Not a massive choice but enough to get a filling start to the day. There is not a great deal of things to do or see around the location, so be prepared to hop on a tram to sight see, there is quite a large shopping complex about 10 minutes walk away. Room was fresh and clean and was very good value.