the Westin Qingdao

the Westin Qingdao Reviews

the Westin Qingdao

5/F, No. 8, Hong Kong Middle Road, Qingdao, ChinaView Hotel Details
the Westin Qingdao
the Westin Qingdaothe Westin Qingdaothe Westin Qingdao
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1 night

the Westin Qingdao Guest Reviews

4.7/5
Amazing
5558 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All Reviews(5558)
Positive reviews(5421)
Reviews with photos/video(870)
Friendly front desk staff(789)
Delicious breakfast(662)
Easy to get around(444)
Close to metro(184)
Perfect for kids(131)
Delicious buffet(69)
Great swimming pool(53)
Nice sea view(51)
Negative reviews(137)
pitiporn
Westin King Bed Room
Stayed in 2024年5月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年5月12日
clean, good service,good location, close to subway, close ro shopping center .
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Guest User
Westin King Bed Room
Stayed in 2024年4月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024年4月28日
It is walking distance to the metro and a huge shopping malls. Starbucks is just down stairs. Perfect place for business travelers that uses metro to work and wanted to take a walk after a long day at work; May Forth Square
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
AdelineL
Westin Twin Bed Room
Stayed in 2024年4月
Family
3 review
5.0/5
Outstanding
Posted on 2024年4月17日
Great location. Our room temperature was finally perfect after the third room. Service staff was very helpful. Overall had a great stay at the Westin.
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Asterisq
Westin King Bed Room
Stayed in 2024年2月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年3月8日
The Westin is in a great location opposite Mixc with a metro station nearby. It's very near the sea, just a short 10 minute walk away. The hotel is what you would expect of a 5 star hotel. Breakfast buffet was superb, mix of Western and Asian food. Did some swimming, and used the sauna. Great experience.
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Guest User
Westin Twin Bed Room
Stayed in 2024年1月
Business travelers
9 review
5.0/5
Outstanding
Posted on 2024年3月16日
Very well located property with spacious rooms and friendly staff. Property offers plenty of great amenities for every traveller
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
NIHAT
Westin King Bed Room
Stayed in 2024年1月
Business travelers
32 review
4.5/5
Great
Posted on 2024年1月3日
Best breakfast menu experience all my China mainlan hotel stays. Clean and proper atmosphere.
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Guest User
Westin Deluxe King Bed Room
Stayed in 2023年5月
Couples
5 review
4.0/5
Very Good
Posted on 2023年5月22日
Nice hotel and ok location close to the May 4th monument. Our room was not cleaned on the 1st night but they did bring clean towels straight away. At breakfast we were seated at a dirty table and the server was not happy when we ask it to be cleaned. The breakfast food was good and the bed was comfortable.
Response from Property: Thank you for taking the time to share your valuable comments with us. Your feedback has been shared with hotel team for follow up and actions for improvement. We will enhance service training in the daily work. We hope that your experience on this occasion will not deter you from staying with us again and we look forward to have the opportunity to welcoming you back.
Sunweld Sarl
Westin Studio Rooms
Stayed in 2023年10月
Business travelers
6 review
5.0/5
Outstanding
Posted on 2024年1月28日
Very good service and beautiful location. Close to commercial center. Easy to transfer to other place with public transportation.
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
William Carreno
Deluxe Suite
Stayed in 2023年12月
Business travelers
14 review
4.0/5
Very Good
Posted on 2023年12月23日
Room was amazing, but I expect more for Westin with that price
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Guest User
Westin Deluxe King Bed Room
Stayed in 2023年1月
Solo travelers
3 review
3.0/5
Posted on 2023年1月26日
Disappointing experience due to some confusing information about the food services. When i checked in at 6pm, I was told that the main restaurant was already closing and that I should order from room service. The instructions for room service were misleading and hard to follow because of new qr codes that were not properly connected to the hotel system. The phone next to the menu (and the bed) and menu card with instructions did not work. At one point, I went down to the lobby to ask for help. After three hours of trying to get food, i gave up and left the hotel to find a restaurant. As a result, I did not have enough time to use the pool, which was my main reason for checking into the hotel for the last day of my vacation to celebrate my birthday. Someone from the front desk tried to help, but I think there was a lot of confusion about the qr codes. I could leave more details, but I will just say that later that night I found other instructions about dialling 0 later in very small print. If it had been clearer, I would not have used the QR codes which were far bigger than the text about dialling 0. The bathroom was nice, but a bit worn down. The breakfast could be better. Definitely did not feel like a Westin experience.
Response from Property: Thank you for taking the time to share your valuable comments with us. Your feedback has been shared with hotel team for follow up and actions for improvement. We hope that your experience on this occasion will not deter you from staying with us again and we look forward to have the opportunity to welcoming you back.
Guest User
Westin Studio Rooms
Stayed in 2023年10月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2023年10月16日
Great service with friendly staff. Loved the service to the details.
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
WELLMART E-COMMERCE
Cozy Room (2 beds)
Stayed in 2023年5月
Business travelers
10 review
5.0/5
Outstanding
Posted on 2023年6月30日
Always good choice for Qingdao City I have been staying here since it has been opened in 2014 and the standard remain the same great maintenance to the Management and Staff
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Guest User
Westin King Bed Room
Stayed in 2024年5月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024年5月21日
Good location and service
John
Club Twin Bed Room
Stayed in 2023年2月
Family
4 review
4.2/5
Very Good
Posted on 2023年2月19日
Waited a while to check in. At breakfast, the food is good, but the service isn't. There is a little old man with a cart who speeds through the aisles. Bumped twice, possibly on purpose. Tried to get in the car after check out. Doorman was overbearing. Floor 54 service was good. Everything else was good.
Response from Property: Thank you for taking the time to share your valuable comments with us. Your feedback has been shared with hotel team for follow up and actions for improvement. We will enhance service training in the daily work.We hope that your experience on this occasion will not deter you from staying with us again and we look forward to have the opportunity to welcoming you back.
Anonymous User
Westin King Bed Room
Stayed in 2023年1月
Family
5 review
5.0/5
Outstanding
Posted on 2023年1月30日
I stayed in the Qingdao Westin Hotel for one night.I think that everyone was nice form checked in to out. Especially the guest service manager Amy.She is very friendly and enthusiastic! She provided very helpful service to me. Amy chose the best room with a nice sea view and prepared the special products for my baby. It is really sweet! I’m very happy to know her. I hope meet her again next time I come to Qingdao.
Response from Property: Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.