Quality Inn & Suites Raleigh North Raleigh

Nice location clean room and nice customer service. Good breakfast .

The room we stayed in was dirty, leftover balls of air, dirty floors and walls, something extremely discomforting.

The pillows were half size pillows like for children. There was a roach in the bathroom. The building is so poorly built you hear everything. When the kids next door kept hitting our wall, the wall shook. Definitely won't ever stay there again.

The room was clean and the breakfast was good. However, while the bathroom looked updated, it had some issues. The bathroom shower floor had a crack in it and the door leaked. When I got out of the shower, the bath mat was almost all soaking wet. The wifi did not have a strong enough signal in our room so we had to use our hotspot to use the laptop.

Clean rooms and staff super helpful. I had issues at another property i paid for in advance bc i had my deposit in cash and they stopped taking cash after a certain hour. I had to book and pay for another hotel. I called the front desk and they accepted my cash deposit with no issue. Super helpful and respectful.

The room was clean and great for the two person trip I made. The staff was friendly and welcoming. I would definitely go back to this establishment if I am in town.

Breakfast was lacking items. Not the best size of town. But it worked for one night.

Conveniently located but right along a major road; traffic noise all day and night. Fridge and microwave are good amenities. The room looks good but closer examination shows wear throughout. The shower had very little water pressure. Great price and convenience, but would pay a little more for better upkeep or newer property.

Wednesday 2/25, after checking in, I saw water coming down heavy from the ceiling in the bathroom. I called front office and was told someone would take care of it immediately. No one came. After driving 7 hours, I could not sleep listening to this water pouring down from the ceiling and extremely loud noises. I complained on Thursday morning & was again promised that no used and water issue would be fixed. Thursday night, upon returning to room and hearing this water and loud banging noises, I called front desk again and was told someone was on the way to the room to check the leakage, and to give me a key for a new room. I waited, called, waited more and no one came. I was later told that the room they were moving me to also had some issues so it was blocked. The water issue was not addressed until Friday afternoon. The person who checked me in was kind and the lobby appeared clean so I thought I would have a good experience but it was awful. I told the Manager I would be requesting reimbursement.