Everything is perfect! The location is close to everything, and the famous Lido restaurant is just a minute away. There is a park right in front, and the hotel was easy to find!
It is clean, and they do a great job with the cleaning!
Breakfast is OK, the hotel is in a good location and it is very convenient to go to the old town. The bed in the hotel is not very good, a little small. The hotel arranges a pick-up and drop-off service and the arrangement is very good.
I recently stayed at this hotel for my birthday, and it was a wonderful experience. We were upgraded to a room with an old town view, which was truly stunning. Additionally, they offered us complimentary spa entrance after checkout, which was a delightful bonus.
The room itself was clean, nicely decorated, and comfortable, situated on the 19th floor with an amazing view. The spa was also impressive—spacious, clean, and well-maintained. Overall, I had a fantastic stay and highly recommend this hotel for its excellent service and amenities.
Lovely hotel, clean, off road parking. Friendly staff. Asked for coffee sachets in the room, they never arrived after being promised twice that they would be sent up. Dinner was awful, menus not clear as to what was on offer. Buffett breakfast, lots of choice.
Great potential, but their left hand definitely doesn't know what the right is doing!
My stay felt like a comedy of errors where I was the punchline. First, the breakfast saga: I pre-paid for my breakfast at check-in. Yet, every single morning, the restaurant staff looked at me like a breakfast bandit trying to sneak a free croissant. “Room number? Is breakfast included?” Cue me, once again, explaining my pre-paid status like I was telling a fascinating but unlikely story. I half expected them to ask for a signed affidavit from the front desk manager by day three.
Then there was the Pool Surprise™. The website features the pool, but conveniently forgets to mention it costs extra. At check-in, I asked, ”Where's the pool?” They pointed. They did not, however, point and say, ”...and that'll be $20, please.”
So, picture this: I'm there in my swim trunks, towel slung over my shoulder, ready for a dip. I get greeted not with a ”hello,” but with a request for my credit card. I had to do the walk of shame back through the lobby, damp and disappointed, to pay at the front desk. A simple heads-up would have saved us all from that awkward little parade!
The place itself is nice, but honestly, it seems like the different departments only communicate by carrier pigeon. And I'm pretty sure one of those pigeons got lost.
Pros: The room was good (if a bit tired), and the bed was comfortable.
Cons: Be prepared for a mystery fee adventure and to repeatedly prove you've paid for things you've already paid for.
Very Good
120 reviews
8.3/10
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9.1/10
Great
DDanielladdEverything is perfect! The location is close to everything, and the famous Lido restaurant is just a minute away. There is a park right in front, and the hotel was easy to find!
It is clean, and they do a great job with the cleaning!
GGuest UserLovely hotel, clean, off road parking. Friendly staff. Asked for coffee sachets in the room, they never arrived after being promised twice that they would be sent up. Dinner was awful, menus not clear as to what was on offer. Buffett breakfast, lots of choice.
GGuest UserGreat potential, but their left hand definitely doesn't know what the right is doing!
My stay felt like a comedy of errors where I was the punchline. First, the breakfast saga: I pre-paid for my breakfast at check-in. Yet, every single morning, the restaurant staff looked at me like a breakfast bandit trying to sneak a free croissant. “Room number? Is breakfast included?” Cue me, once again, explaining my pre-paid status like I was telling a fascinating but unlikely story. I half expected them to ask for a signed affidavit from the front desk manager by day three.
Then there was the Pool Surprise™. The website features the pool, but conveniently forgets to mention it costs extra. At check-in, I asked, ”Where's the pool?” They pointed. They did not, however, point and say, ”...and that'll be $20, please.”
So, picture this: I'm there in my swim trunks, towel slung over my shoulder, ready for a dip. I get greeted not with a ”hello,” but with a request for my credit card. I had to do the walk of shame back through the lobby, damp and disappointed, to pay at the front desk. A simple heads-up would have saved us all from that awkward little parade!
The place itself is nice, but honestly, it seems like the different departments only communicate by carrier pigeon. And I'm pretty sure one of those pigeons got lost.
Pros: The room was good (if a bit tired), and the bed was comfortable.
Cons: Be prepared for a mystery fee adventure and to repeatedly prove you've paid for things you've already paid for.
GGuest UserI recently stayed at this hotel for my birthday, and it was a wonderful experience. We were upgraded to a room with an old town view, which was truly stunning. Additionally, they offered us complimentary spa entrance after checkout, which was a delightful bonus.
The room itself was clean, nicely decorated, and comfortable, situated on the 19th floor with an amazing view. The spa was also impressive—spacious, clean, and well-maintained. Overall, I had a fantastic stay and highly recommend this hotel for its excellent service and amenities.
窦窦Breakfast is OK, the hotel is in a good location and it is very convenient to go to the old town. The bed in the hotel is not very good, a little small. The hotel arranges a pick-up and drop-off service and the arrangement is very good.
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